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WagerUp Sportsbook bonus dispute resolved

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WagerUp claims that the player was in fact able to have his bonus winnings prorated. With respect to the player's account being closed, WagerUp produced several excerpts from their live chat service showing what was alleged to be the player making a number of obscene statements after being limited.

The disrespect allegedly carried over to the telephone when the player called ask to speak to a manager. The player reportedly apologized a day later and his account was reinstated, and he remains able to request a prorated payout.

The player's balance is approximately $1,500.

SBR considers this dispute closed at this time.

WagerUp.eu is part of the BTG Global family of sportsbooks, which includes Dimeline Sportsbook (SBR rating C) and VIP Sports.eu (SBR rating C). BTG Global holds a sublicense in Curacao.

Follow SportsbookReview.com on twitter. SBR has been the leading online sportsbook industry watchdog since 1999. Players in need of assistance should submit a sportsbook complaint form. Players with general questions may also contact by writing to help@sportsbookreview.com.