BetTrojan Sportsbook addressed the complaint on May 16 and indicated that the player would receive payment in the following week, though no payout was received.
The player confirmed with SBR this morning that he did not receive his withdrawal last week nor any new information from BetTrojan.
SBR followed up with BetTrojan to ask why the $500 withdrawal was not paid as expected last week. BetTrojan stated on May 16 that there were issues with the processor involved.
BetTrojan players in need of assistance are asked to submit a sportsbook complaint form.