SportsInteraction has been online since 1997 and is considered one of the premier sportsbooks licensed by the Kahnawake Gaming Commission.
SIA’s website usability is a consistent source of positive player feedback, as well as the community features offered to players such as wagering trends and online chat with fellow account holders. SIA was mentioned by many players in the June of 2011 sportsbook posters poll survey conducted on SBRforum.
Sports Interaction today announced that it has successfully completed a comprehensive independent audit of its online gambling operations by Gaming Associates (GA), the regulatory compliance auditor. The audit was conducted at the request of the Kahnawake Gaming Commission (KGC) as part of the KGC’s Continual Compliance Program for licensees. Industry watchdog Sportsbook Review (SportsbookReview.com) attended the first day of auditing.
The audit inspection covered Sports Interaction’s finances and operations including sportsbook trading and risk management, casino, poker, fixed odds games, security, customer support, accounting, software development, database management, IT, and marketing.
“Sports Interaction’s performance in this audit was exceptionally good,” said Alan Pedley, CEO of Gaming Associates. “The audit inspections were conducted onsite. There was no pre-briefing other than the range of regulations considered in-scope. Sports Interaction didn’t know anything about the order or approach of our compliance examination and tests. Having reviewed Sports Interaction’s operations, records and reports we can assure players that the company meets a high regulatory standard. Customers of Sports Interaction can have confidence in being treated fairly.”
The audit was far-ranging. Issues covered included: player age and identity verification; Know Your Customer procedures; player protection and the control of underage gambling; confidentiality of player information; financial reconciliation, accounting and liquidity; effective risk controls for managing events; policies and processes for complaints and dispute resolution; record keeping and reports; responsible gaming; security systems, secure data transmission; internal restrictions to player data; and anti-collusion controls.
“We are very pleased to see Sports Interaction successfully completed its first inspection under our new Continual Compliance Program (CCP),” said Dean Montour, Chairman of the KGC. “No igaming regulatory body has taken bigger steps than the KGC over the past two years to improve the way its licensees are being inspected. Sports Interaction has always set itself high operating standards but now customers can bet safe in the knowledge that its operations are being regularly inspected by independent auditors to continually meet the highest standards of regulatory compliance.”
“Sports Interaction has always embraced the KGC’s regulations,” said a spokesperson from Sports Interaction. “We welcome the Continual Compliance Program as a necessary step at a moment when the integrity of egaming operators is at an all time low. Players are more concerned than ever about how egaming companies are being managed, their financial stability and the safety of player balances. There is no better way to address these concerns and win player trust than by making our operations completely transparent to inspectors from credible, independent auditors such as Gaming Associates.”
Sportsbook Review witness the audit of Sports Interaction
The audit coincided with a visit to Sports Interaction’s offices by the industry’s pre-eminent watchdog SportsBook Review (SBR). SBR was given the opportunity to witness the live inspection of Sports Interaction departments by Gaming Associates inspectors.
“We’ve never witnessed an operator audited before now,” said Bill Dozer of SportsBookReview.com. “It seemed a brave move on SIA’s part to allow a watchdog to see the audit unfurl because this was their first time and they clearly had no idea how the inspection would be done. The SIA guys were literally running reports in front of us to bring up the evidence required to demonstrate compliance in real-time. The auditor would ask to see a client record from a specific date range and then request the client’s registration documents proving their age, identity and address had been properly verified. Sports Interaction’s back office systems were very thorough and really impressive.”
For more information about the KGC’s Regulations concerning Interactive Gaming governing licensees that have been audited under the Continual Compliance Program please visit: www.gamingcommission.ca/docs/RegulationsConcerningInteractiveGaming.pdf.
About Gaming Associates
Gaming Associates is an interactive gaming and wagering test and audit house with more than a decade’s experience verifying the regulatory compliance of major egaming operators. Accredited by jurisdictions worldwide, Gaming Associates operates independently of operators and vendors and its services are accredited by some of the most respected and demanding gaming authorities including: the Antigua & Barbuda Financial Services Regulatory Commission; the Alderney Gambling Control Commission; the Isle of Man Gambling Supervision Commission; the Kahnawake Gaming Commission; the Northern Territory of Australia Department of Justice, and the United Kingdom Gaming Commission. For more information visit: www.gamingassociates.com.
The Mohawk Territory of Kahnawake is a sovereign jurisdiction located just outside Montreal, Quebec, Canada. The Kahnawake Gaming Commission was established in 1996 and has been continuously licensing and regulating online gaming since July, 1999. For more information about the Commission go to: www.gamingcommission.ca or contact the Kahnawake Gaming Commission at: email@example.com.
About Sportsbook Review
Since 1999, Sportsbook Review (SBR) has been a recognised authority serving the sports bettor by offering unbiased ratings and recommendations based on the evaluations of hundreds of online sportsbooks. The website also publishes reports on sportsbook features such as customer service, incentives and wager pricing and SBR staff offer a free dispute resolution service. SBR has a long history as an industry watchdog exposing scambooks and irresponsible operators, limiting their ability to profit from unsuspecting bettors. For more information visit: www.sportsbookreview.com
About Sports Interaction
Online since 1997, Sports Interaction is the first online Sportsbook to be licensed and regulated in North America. Offering a comprehensive range of ante post and live bets across popular events around the world, Sports Interaction is safe, secure and easy to use. With fast deposits and withdrawals supported by industry-leading 24×7 customer support, Sports Interaction is the first choice for online betting on North American sports. For more, visit: www.sportsinteraction.com.
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