Video Transcript :
Hi, I'm Judie Russell with SportsbookReview.com with a weekly news update for the Sportbook industry.
1. BetPhoenix Slow- Pay Update
BetPhoenix is still struggling to pay players by eWallet in their advertised payout times. On May 2nd, SBR reported that six players were being slow-paid a total of $14,900. Following SBR's inquiry to management, two of the players received Moneybookers payment the same day.
Three players are currently being slow-paid a total of $12,154. The oldest delinquent request was made in mid-March, 2011. The biggest gripe that BetPhoenix players have is that they are limited to one payout per 7-10 days; except the clock starts when a payout is actually received, not when the first request is made. This means if you request a payout on May 1st, and BetPhoenix takes 14 days to make a payment, you cannot make an additional payout request until May 21st.
SBR will update players on the BetPhoenix eWallet withdrawal complaints.
2. Apex Sportsbook victims write in
Apex Sportsbook went off-line in 2005 and was downgraded to F after not paying any of their players. The operator of Apex is a gentleman named Robbie McPhail. Robbie used stolen player winnings to finance a new venture called "Bet 33 Sportsbook". SBR has assisted two former Apex players in receiving a total of $3,888. Both debts were six years old. Apex Robbie is attempting to clear all of Apex' outstanding debt in hopes that Bet33 is removed from the SBR Blacklist.
3. Matchbook exchange update
In early March, SBR published an official statement on behalf of Matchbook which explained their decision to exit from the United States market. At the time, Matchbook provided instructions to US-based players to initiate the withdrawal process. Since then Sportsbook Review confirmed over $100,000 in player payments and three more US-based players have confirmed receiving $29,443, $32,000, and $35,000 payments. Four other Matchbook players are waiting to receive over $220,000. Former Matchbook players that have not yet done so may write to SBR by sending an email to firstname.lastname@example.org with their payout details.
4. Be aware of SBR impostors using fake email addresses
Bogus e-mails have been sent from imposters pretending to represent Sportsbook Review. A number of third party websites were emailed regarding advertising space from a fake "sbrSmarketing.com" email address. The scammers are attempting to strike a business deal that promises rating increases and ad space. In every confirmed attempt, the scam artists used an email address that was one letter off. If you receive an email from a person claiming to be an SBR employee, please verify the sender's contact information. Sportsbook Review ratings are not for sale, and are earned by merit.
5. CasinoOcho Scam Sportsbook Remains Off-Line
CasinoOcho sportsbook and casino, rated F, promised bettors a 400% signup bonus on deposits up to €200. The scam sportsbook has been offline through April and has not paid any of their players. Players are advised to use extreme caution when choosing to deposit at sportsbooks promising signup bonuses in excess of 50%.
6. WSOP Satellites – Free trip to 2011 World Series of Poker Main Event
And for a bit of good news- SBR is giving away a 2011 World Series of Poker Main event buy-in worth $10,000, plus an all-expense paid trip to Las Vegas.
Beginning May 3rd five satellite tournaments per day will take place at the SBR poker room. All you have to do to enter is create a free username at www.sportsbookreview.com/forum, log into SBRpoker's software and register for the tournament. Each event seats a maximum of 60 players and players may register for one event per day. SBR Forum welcomes uprooted US-based Poker Stars and Full Tilt players to participate in this free WSOP main event satellite series.
For more industry updates see the news wire section at sportbookreview.com. Players in need of sportsbook assistance are asked to fill out a sportsbook complaint form. Alternatively, players may reach SBR by writing to email@example.com, or by dialing 830-515-4122 seven days a week during normal business hours.