Players with feedback on SportsbettingOnline are encouraged to write to firstname.lastname@example.org.
The online sportsbook has had a few payout related complaints in recent months, including an $8,200 complaint from a player that deposited through bitcoin, but has not had any recent issues submitted by players since a report published in May.
SportsbettingOnline is located in San Jose, Costa Rica.
The sportsbook also operates sister betting site BetOwi. Management recently commented to SBR on a BetOwi complaint submitted by a player who was reportedly contacted by telephone about a $500 payout request.
The player was worried because he held an over $10,000 balance with the sportsbook and believed that they were not willing to pay him, though the sportsbook countered the player did not answer several phone calls regarding his account.
SportsbettingOnline users in need of assistance with the sportsbook should submit a sportsbook complaint form.