Sports.com player given conflicting information
The Sports.com player tells SBR that since filing his complaint, he has still not received payment. The player was informed by customer service that an inquiry would be made to decide whether or not the payment would require cancelation. The player has grown uneasy while being in the dark on the status of his withdrawal request. Most sportsbooks that experience problems as a result of a processor are typically unable to provide player’s with more than generic updates, causing alarms to be sounded in their heads.
While Sports.com’s history is marred by being part of the Sportsbook.com Group, at this point of the dispute there is no reason to believe that the player is being intentionally delayed.
From reading your helpful forum posting (I wish I had read them before using this book), it seems like delays in cashing out are par for the course at Domain Holding Ltd owned books. Do you think it’s best to just hang tight before initiating a formal complaint? What do you think the chances are that I get stiffed? Any advice you could give would be greatly apppreciated.