Players in need of sportsbook assistance are asked to fill out a sportsbook complaint form. Alternatively, players may reach SBR by writing to email@example.com or dialing 1-830-255-4677 seven days a week during normal business hours.
When the DOJ started shutting down sites, I requested a payout of $4000 by check around 5/25. They said it would take 21 days to send the check. I recently tried to log back in and they said to contact security. I called the 800 number and the rep said "that management had closed my account and that I would not be getting any money". They told me to e-mail support.