Nineteen players have reported not being paid. Fourteen of the players deposited to 21KBet via Moneybookers. These players’ balances total €20,192. SBR reported on 4 January 2012 that 21KBet blamed Moneybookers for the eWallet delays, stating that it had no access to deposited funds. Moneybookers released a statement to SBR denying that 21KBet was an authorized merchant. 21KBet used a personal Moneybookers account to receive player deposits. Six players deposited with the sportsbook by bank transfer. One player confirmed being paid €670. 21KBet refused to pay the others, claiming player fraud.
21KBet continues to provide generic updates to SBR regarding the deceptive marketing and the delinquent payment requests. 21KBet is on the scam sportsbook blacklist at D-.