Expekt (SBR rating C): Two players complain that the sportsbook changes the wagered amount as they see fit. No information was sent to the player about the altered bets.
Player: I placed a bet with Expekt, the bet was for £55. I placed the bet and then went to ’pending bets’. It said the bet had been accepted for £55. I then logged into my expekt account the next day and saw that they had rejected £32 of the bet stake. They had done with only about 25 minutes left before the actually bet started.
BetMania (SBR rating B-): Users complain about a one week wait for Neteller payments and a lack of listed rules.
Player: I was wondering if you can look into Betmania for me. I have a $13,000 balance there and have completed my rollover. They are telling me that they can’t process my payouts via Neteller and they are suggesting eCheck. They said a Neteller payout might not be processed until next week. But I want the payout via Neteller and will wait if I have to. Also, how come they don’t disclose any daily payout limits on their website? And they wait until you request a payout to tell you there’s a daily limit?
A Second player complains that over $2,000 in winnings were deleted due to being the result of duplicate parlays. BetMania.com does not list rules prohibiting duplicate parlays and it is allowed by the book’s software.