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LazerWager (SBR rating D+) & BigJuicyOdds (SBR rating D+) respond to Email Response Test results

I was checking your site and noticed this test you did about sending out test emails and LazerWager happened to be included in it and you never received a response from it.
I checked with Customer Service and none of them ever received any email of the sort since they are very good at responding to all inquiries from present and future customers.
I then did remember that on Jan. 9th thru 10 that our prorgammers told me that our back up server was not recognizing or was filtering some emails specially the ones that were not from the email addresses saved into our data base and we happened to get the update done to the emails servers due to a problem with the emails which is why I am thinking that our customer service clerks never responded to that email.
I am sorry to hear that due to this glitch in the system we were graded so badly and I hope that in the next test we will pass with an A+.
Yours truly,