A Bwin Sportsbook player has claimed that his account was cancelled with a €13,500 balance still outstanding.
The player reported having his account with the online sportsbook for a period of two years.
He received a successful payout of €1,000 one month ago, but has not been paid his total balance and was given no information on his account closure. SBR is investigating the player's complaint.
Bwin players with payment feedback or who are in need of assistance are asked to submit a sportsbook complaint form.