Online sportsbook BetTrojan (SBR rating C-) has yet to provide comment on the sportsbook payout complaint filed earlier this week.
A player has been waiting for over six weeks for a $500 payout through a cash method.
The player was given what he felt was a generic excuse from the sportsbook concerning the delay with no clear answer on when his withdrawal will be completed.
BetTrojan has yet to provide comment to SBR on the payout delay. SBR has followed up with the online sportsbook seeking comment.
When Betting Sites have payout delays
Sports betting websites must be able to honor payouts to players in accordance with their published time-frames. In the event that online sportsbooks cannot honor payouts through a given method in line with the stated times, players should be given other options to receive their funds at the same or less cost: this is the industry standard way of resolving payout complaints.
Sportsbook Payout Resources
There is a monthly payout discussion thread at SBR Forum where online sports bettors share how long it took for betting sites to pay and at what cost.
Players can also take a look at the top 10 online sportsbooks as voted by the SBR Forum community in the April-May 2016 players poll.