The BetHorizon player contacted SBR initially on December 30th. The player told SBR that he requested a $5,000 withdrawal in November of 2010. On January 3rd, SBR confirmed that the player received a $2,000 payment from BetHorizon. The remaining $3,000 had not been paid.
The player claimed to SBR that he was supposed to receive additional payments via money order. SBR contacted BetHorizon to confirm the dispute; the player’s payment was sent less than one week later.
BetHorizon Sportsbook is headquartered in Escazu, Costa Rica.