A BetCruise Sportsbook (SBR rating C) player has filed a complaint.
The player has reported that he has contacted the sportsbook a dozen times inquiring on the status of a withdrawal for €999 but has yet to be paid.
He claims to have submitted his ID documents as requested to satisfy the sports betting site's Know Your Customer (KYC) process.
SBR has requested comment from BetCruise and will update this report as more information is learned.
BetCruise was added to the online sportsbooks rating guide in 2010. BetCruise players with feedback are encouraged to write to email@example.com. Players in need of assistance can submit a sportsbook complaint form.
Online sports bettors can monitor the speed of sportsbook payouts using the Monthly Payout Tracker thread posted at SBR Forum.