On September 17th, SBR reported that a BetAtHome player was accused of chip-dumping. A player reported that his account was closed with a €600 balance. The player had opened his account in the beginning of 2011, playing in the sportsbook and poker room. The player had made two deposits, for €100 each prior to increasing his balance up to €600. BetAtHome accused the player of chip-dumping, or circulating ill-gotten funds via deliberate transfers in the poker room, and closed his account. The case remains open.
Players in need of sportsbook assistance are asked to fill out a sportsbook complaint form. Alternatively, players may reach SBR by writing to firstname.lastname@example.org or dialing 1-830-255-4677 seven days a week during normal business hours