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Bet911 player submits bonus complaint

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Player:

I took a 25% reload bonus at Bet911. Deposited £500 got £125 bonus. I won a couple of bets and they limited me to £2 max wager – and then to £5 max wager. I can’t complete the wager requirement because of this. I think it would be fine if they just removed the bonus, but they want to remove by bonus and 25% of the winnings. This doesn’t seem fair to me as it means they can just limit anyone that wins and make it impossible to fulfill the bonus wagering then confiscate 25%. They’re getting a hugely unfair edge. Please let me know what you think. I had a chat with them in live chat and e-mailed it to you