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Two players have filed GoToCasino (SBR rating D-) slowpay complaints. Player one requested $650 on March 1st and had his transaction canceled. GoToCasino informed the player that they were unable to process his payout at that time. Player two has a balance of $2017.55; the player states that after one year of calling GoToCasino numerous times a partial payment of $300 was sent via MoneyGram. The player requested for his account to be closed last week. These are not the first instances of GoToCasino stalling winners; SBR has assisted with GoTocasino player complaints since June of 2005.

New Casineto slow-pay reported


A new Casineto (SBR rating D-) slow-pay has been reported. The player requested a withdrawal of $1400 on May 30th, and has yet to receive his funds. Earlier this week SBR reported that Casineto management claimed all outstanding slow-pay complaints have been settled. SBR will followup with Casineto on the case.

BetDOS update: hosting provider disables sportsbook due to non-payment


Earlier today SBR reported that BetDOS (SBR rating D-) was off-line. SBR later spoke with the hosting company that provides betting software to BetDOS and it was stated that BetDOS was late in providing payment for the hosting services and subsequently disabled. BetDOS has failed to return communication to players or SBR in the last month. SBR considers BetDOS a high risk sportsbook to be avoided by players.

Update: A new BetDOS slowpay complaint has been filed. A player requested 650 GBP on February 21st and has yet to receive his funds or an update from BetDOS.


I requested a payout 650 GBP in February, 21 but still have not an answer. The last e-mail I received at that day but after that was no answer. Now as I see the website is close.

BetDOS off-line


BetDOS (SBR rating D-) is now off-line. SBR reported yesterday that BetDOS was displaying a message to all account holders that their accounts were deactivated; today the site is completely off-line. BetDOS racked up a bevy of complaints in the last month, including payout complaints, and complaints where BetDOS credited the wrong currency and never adjusted their mistake.


BetPresto (unrated) has been taken off-line. The site was formerly online as Sunderlands sportsbook. On November 30th of 2009 a player requested his €5119.10 balance via bankwire. The funds never arrived. In the beginning of 2010 Sunderlands redirected to BetPresto. The BetPresto homepage now displays the following message:


Please note that SOL Curacao NV that operated that subsequently became BetPresto has been taken over, and a decision has been made to close this site down.

If you still hold a balance in the account of BetPresto, kindly contact us via Live Chat or by e-mail at

Sunderlands/BetPresto has declined to engage in discussions with SBR. Players owed funds from Sunderlands/BetPresto are advised to file sportsbook complaint forms in the event that the off-line sportsbook begins to communicate regarding payouts.


Casineto (SBR rating D-) management has claimed that all fifteen remaining slowpays reported to SBR have been cleared. Casineto has stated that all fifteen players were paid this morning for a total of $9,111. SBR will contact the players to confirm. So far one payment has been confirmed for $3,000. The payment was requested on December 1st.

BetDOS users report deactivated account messages


Multiple BetDOS (SBR rating D-) players have written in today stating the sportsbook is displaying a message that their accounts have been deactived. The message is as displayed as follows:


"Alert message !Please contact customer service to activate your account."

This message comes on the heels of a number of unanswered complaints levied against BetDOS in the last month. BetDOS players are advised to submit sportsbook complaint reports stating their account status, if any funds are owed, and how long they have been waiting for payment. BetDOS has declined to discuss the details of complaints with SBR. SBR will update this report as BetDOS' status changes.

WSEX payment struggles: payout size determining place in queue


WSEX (SBR rating C) has five outstanding slowpay complaints for a total of $43,000. The oldest payout request was made on October 20th of 2009. WSEX has cleared most payments within 90 days.  WSEX paid a player in the last week that requested a $2500 Neteller payment on February 11th. WSEX management has conceded that payment times are dictated by the size of the withdrawal request. SBR is continuing to monitor the situation and asks any players currently owed by WSEX to submit a sportsbook complaint form.

BetDOS disables account of player credited wrong currency


BetDOS (SBR rating D-) has disabled the account of the player from SBR's March 3rd complaint. The player funded his account with a €460 deposit on March 5th via Moneybookers. BetDOS instead credited his $460 and ignored subesequent emails requesting to have the amount corrected. BetDOS has not communicated with SBR. BetDOS has been downgraded to a rating of D-.

Casineto payment complaint filed


A Casineto (SBR rating D-) payment complaint has been filed. A player requested $180 one month ago and has yet to receive his funds. In total fifteen Casineto players have filed slow-pay complaints with SBR; the players are owed a collective $9,111 with the earliest payment requested June 13th of 2009.

BetFirstClass slow-pay update


SBR discusses payout delay of $10,000 with BetFirstClass (SBR rating D). BetFirstClass management states to SBR that the payout delay is attributed to administration issues following ownership's absence. BetFirstClass' owner was taken into US custody on charges of tax evasion on February 14th. No other BetFirstClass withdrawal complaints have been reported. Players are urged to use caution with BetFirstClass as the company structure is solidified.

BetWay closes account citing shared environments


BetWay (SBR rating D-) has closed a player's account citing shared environments. A player opened an account and after placing a few bets had a balance of €741 frozen. The player denies being linked to any other gaming accounts. This is the second report of BetWay closing an account for this alleged violation and providing no details to the players regarding whom they are linked to, or in what capacity.


BetTango (SBR rating D-) is currently off-line. The player from SBR's January 22nd slowpay report has yet to receive payment. On December 14th he requested a withdrawal of $1,500. The player has a total balance of $9,348.63 with BetTango. BetTango's last listed phone number of 1-866-867-7995 is not functional. SBR will update this report should BetTango come back online. Players that have unpaid balances with BetTango are advised to file a sportsbook complaint form.

BetFirstClass payment complaint


A BetFirstClass (SBR rating D) player has reported that he has waited for more than a month for his payout. The BetFirstClass owner, commonly referred to as "BFC Mike" was taken into US custody for tax evasion on February 14th. BetFirstClass stated that things were business as usual following the arrest. This is the first documented report of a BFC slowpay since SBR's February 14th report.

BetSportsWeb payment plans


The BetSportsWeb (SBR rating D+) players from SBR's reports the last three months are still on payment plans. The first player requested $5000 in January and has been slowly receiving installments of $750. The second player requested a payout of $2395 on January 27th and has received $300 payments. SBR is in communication with BetSportsWeb on behalf of the players.

Two new Stryyke slowpays reported


Stryyke (SBR rating D) players have filed two new slowpay complaints. Player 1 requested payment of €432 on January 11th of 2009. The player also states that Stryyke has yet to settle wagers he made on games which completed more than one month ago. No support has been provided to the player by Stryyke. Player 2 requested €912.95 on January 18th and has yet to receive his funds. In total Stryyke owes €15,233.95 to 15 players. The earliest payment was requested in August of 2009.


A BetWay (SBR rating D-) player has filed a sportsbook complaint. The player deposited 200 PLN into his account and proceeded to increase it to 350 PLN. The player's account was then closed and his deposit, minus a 10% fee for 'operation cost', was refunded. BetWay stated in a subsequent email to the player that he was linked to a number of other gaming accounts. BetWay did not elaborate. The player adamantly denies having any such connection to any other accounts. SBR is investigating.

SBR Poker Freeroll tonight $1,000 prize pool


SBR Forum is running a $1,000 poker freeroll tonight at 8:05PM ET. There's still time to reserve your spot, simply visit the signup thread and send a private message via SBR to user SBRpoker to retrieve the password.

Stryyke rejects payouts due to alleged chipdumping


Stryyke (SBR rating D) has canceled a player's €1950 cashout request due to alleged chipdumping. Stryyke has not offered any evidence to demonstrate the chipdumping. Chipdumping in poker is a commonly used tactic exercised by scammers that have deposited with insufficient funds and are attempting to move money to multiple third parties. SBR is investigating the complaint.

Casineto management addresses more slowpay complaints


Casineto (SBR rating D-) management has addressed more slowpay complaints with SBR. Casineto has claimed that four players on SBR's slowpay list were paid today for a total of $4,267. Casineto has also stated that fifteen other players on the list were scheduled to be paid by March 19th; these players are owed a total of $8,931, the earliest payment was requested June 13th 2009. Casineto has claimed that two of the players on the list could not be identified. SBR will relay the message to the players and attempt to bridge the communication gap.

Stryyke management rejects payments due to alleged fraud


Stryyke (SBR rating D) has rejected 5 payouts of the 13 slowpays submitted to SBR on the grounds of fraud. Stryyke players have not reported receiving an explanation of the infractions committed nor receiving their deposits back. SBR is inquiring with Stryyke on whether or not the claims of fraud will be substantiated. Even in cases of obvious fraud, the industry standard is to refund deposits. In total €13,889 is owed to 13 players with the earliest payment request initiated in August of 2009. SBR will update this report pending Stryyke managements explanation.

Congratulations to 256 Man contest winners


Congratulations to SBRforum's 256 Man handicapping contest winners! The free bracket contest gave away $3750 in prizing to the top 16 players. SBR's 'big joe 1212' bested the field and took home the top prize. View other free handicapping contests, including SBRforum's Free March Madness Bracket Contest which divides $15,000 among the top 20.

Mansion 88 account closure case update


On 3/5 SBR reported that Mansion88 (unrated) closed a player's account with a $1284 balance, and refunded his $500 deposit citing multiple accounts. In ensuing communication with Mansion88 management, it was claimed that the situation was resolved. SBR received an email from the player refuting this statement and that he has still not been contacted by Mansion nor been credited the remainder of his funds.