24SportsWeb remains off-line. SBR reported on January 21st that the Costa Rica based sportsbook had shut-down without word. Players have reported being owed more than $30,000. SBR spoke with 24SportsWeb's former host Instant Action Sports and confirmed that 24SportsWeb left the facility with more than $40,000 in unpaid hosting fees. IAS provided 24SportsWeb with betting software and support however never controlled the money nor provided processing. This latest collapse of a CR sportsbook is an unfortunate reminder to the BetIslands nightmare, where players lost an estimated $1.5 million after the shop folded. SBR continues to look for new information which may benefit players.
BetClic Sportsbook (SBR rating D+) management have addressed the account dispute reported by SBR earlier this month. A player claimed his account was suspended six months ago with as €151 balance. He stated that his documents were verified and he had no idea what the delay was. BetClic told SBR that the player shared a similar link to other players, and to rule out fraud concerns was asked to take a photo holding his ID next to his head. SBR has communicated this update to the player.
On January 23rd, SBR reported that a player filed a €10,000 dispute against MarathonBet. The player claimed that his account access was disabled and his questions not answered. MarathonBet cited data protection rules when SBR followed up to inquire. However, MarathonBet management then contacted SBR to state that the player's account has been sorted. SBR considers this dispute closed.
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