A 1XBet Sportsbook (SBR rating D) has claimed that his betting account has been frozen.
The player holds a total balance of €519 with the Russia based sportsbook.
He has shared with Sportsbook Review that he has provided all ID documents requested of him with the gaming operator, but remains unable to access his funds.
The player has allegedly been attempting to receive payment for going on three months.
Sportsbook Review has asked 1XBet for comment on the complaint.
1XBet players in need of assistance are asked to submit a sportsbook complaint form.