1Vice received negative feedback after the move because some players profiled as being non-recreational were forced to rollover their balances 10 times while others were free to request payouts.
The General Manager of 1Vice has remained with the company and has expressed a willingness to hear payment feedback from players.
One player claimed on SBR Forum yesterday afternoon not to have received an expected payout last month to complete a payment plan, but later updated his post to reflect that the issue was resolved.
SBR encourages 1Vice Sportsbook players in need of assistance to submit a sportsbook complaint form. Players with general feedback are encouraged to write to email@example.com.