Originally Posted by
jizay
Well, good job by Matchbook. According to the latest email, they will not involve any regulator, instead leaving the money in escrow with their attorneys. That means they will remain responsible for people getting paid, which I think is best for the players.
Here is a copy of the email - and Im much happier that it is staying in their hands.
And for all of you who were touting their great decision making and communication and every move they make - here is just another example of a company who does not have a clue. Cant get the payout methods right, change the policy on futures 4 times, cant get dates right. Good job with this transition. But hey it gets Hareeba off the hook for providing me a link to anything the regulators had done.
MATCHBOOK PAYMENT UPDATE
Following the recent announcement made by the new Matchbook owners on the 28th February 2011 we would like to provide the following update and amendments to our payout procedure:
1. It was our intention to settle all payouts within the earmarked 31 day period (31st March 2011) and have all player balances in their possession. Due to unexpected banking time lags we are asking for patience on these withdrawals. None the less, many effected players have already received their funds and more funds are hitting player’s ************* and ************ daily. All withdrawal claims should still be made directly to us through withdrawals@matchbook.com within the 31 day period.
2. Due to the complexities of settling future bets at an arbitrary date and market value and the unethical process of canceling them, we have been advised by our legal council to allow future bets to run until expiry and escrow all player funds with an Antiguan law firm. The Antiguan financial regulator will no longer be used to settle unclaimed balances and/or the results of future bets. After the 31st March 2011 all unclaimed balances and winnings from future bets will be sent to our Antiguan lawyers to be held in escrow.
3. After March 31st if you wish to make claim to any unclaimed balances or winnings from future bets you must email claims@matchbook.com as you will not receive any responses from any other email addresses. These requests will then be processed in a timely manner in conjunction with our Antiguan lawyers and will be paid.
4. At midnight EST 31st March 2011 all US IP addresses will be blocked and all users with pending balance and future bets will be emailed informing them the total amount of their outstanding balance as well as a list of any open future bets.
5. Any funds that have not been claimed within 12 months of the 28th February 2011 will be removed from player balances.
6. All clients who have already sent in their withdrawal requests do not have to resend any information as all details have already been logged and your payment is being processed. If you are yet to do so please submit your *********** or ********* details to withdrawals@matchbook.com immediately as you only have 8 days left to do so.
7. If you received this email and were not in possession of the first sent on the 28th February 2011 please re-check your email inbox and /or junk mail for withdrawal process. Alternatively please email withdrawals@matchbook.com before 31st March 2011 for payment details.
We do apologize for the delay in processing and ask for your patience as the payment process is taking longer then expected. Many clients have already received funds and we once again reiterate that all clients will be paid and there should be no concerns over the safety of player balances.
Matchbook Ltd
You are receiving this email as a registered account holder with Matchbook.com
Our mailing address is:
Matchbook Ltd Village Walk, Friars Hill Road
St. John's, Antigua -