Hey, This is my first thread and i'll try to keep it short. I opened a poker account a good while back on bwin but never deposited on it as I usually play on Full Tilt. So anyway last Thursday week I played a freeroll on it (FSOP series) I managed to win it and the $2500 for first place. I payed a small bit of cash games after that but then decided to just withdraw the lot (1654 euros). So I requested the withdrawal via bank transfer and got an email requesting my ID which I sent to them. I got a reply the next morning:
"Dear Mr xxxxxx,
The copy of the government issued ID you provided has been approved.
Please do not reply to this e-mail address. If you have any further questions, please contact our customer service team via the contact page.
Kind regards"
So they approve my ID and then I try to log into my account and its disabled. I got the email saying: "We regret to imform you that your account has been closed as a result of incorrect details being entered upon registration"
So my question is why was my ID approved and then my account disabled?? Any help would be appreciated.
G.