Hi xxx,
Thank you for your reply.
Having further investigated your query we have found that the selection names were inverted on the coupon and therefore, clicking on New Jersey did bring up the selection of Philadelphia.
When the selection was added to your betting slip you were presented with a screen asking for you to enter your stake. At this point the screen stated that your bet would be placed on Philadelphia and it was not until a stake was entered that your bet was placed.
Having considered all of the information available and the fact that we had no contact to inform us of the error until after the competition had finished we have taken the decision to void your bet and return the total stake of £2273 back to your William Hill Account.
We trust that this action resolves the issue that you have experienced.
Regards
Tony