1. #1
    bigboydan
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    Sportsbetting.com tacklng processor delays; poor customer support remains problem for

    Sportsbetting.com tacklng processor delays; poor customer support remains problem for players

    Sportsbetting.com's (SBR rating C-) problems with inadequate banking resources were magnified by poor communication with users. The sportsbook has recovered paying most past due amounts including $30,000 to one player in late July. Players continue to report sending multiple emails and a front line of customer service that cannot do anything but pass the complaint on to unavailable management.

    Player:
    I made two deposits on July 6th. They were never credited to my betting account but were deducted from my bank account. I have contacted CS multiple times using both email and phone and have gotten absolutely nowhere. They keep telling me 24-48 hours and they'll contact me. I never hear from them, then I call and they tell me the same load of crap again. I strongly advise any and everyone to pull their money from these guys. I wish I would have found your site before I made my deposits.

    SBR Founder Join Date: 8/10/2005


  2. #2
    InTheHole
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    Have you talked to this book Dan about this specific complaint?

  3. #3
    bigboydan
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    I wasn't the one who fielded this one sir. So needless to say I don't know the answer to your question at this time.

    SBR Founder Join Date: 8/10/2005


  4. #4
    InTheHole
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    Alright....no doubt sportbetting is experiencing some of Jazette'sproblems but this one sounds fishy. Would of ********** that trans within two days....it's easily fixable in my opinion...CS could have easily credited the account by talking to their supervisor.

  5. #5
    punchmaster
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    Compared to what I hear about sportsbook and some of the other partner sites, sportsbetting has been gold, fast paying for a couple months now $1500-2500 checks, request Monday, delivered by Friday/Saturday. I thought they were one of Jazette sites that was doing some things independently , taking the high road , and from my direct experience, they certainly seem to be doing that in an absolutely crucial part of the process- payouts. Well done sportsbetting.com!

    SBR Founder Join Date: 9/29/2005


  6. #6
    iggles
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    I have been using sportsbetting.com and have no problems over the last few months. 4-5 days from requesting my withdrawal and received my check... Mch better than sportsbook.com

  7. #7
    gambleballs
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    Join Date: 10-15-07
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    Past couple months with them have been great. Withdraws have been coming in within a week.

  8. #8
    fiveteamer
    Sweet berry wine!!!
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    can tell all the guys in this thread have huge balances with them.

    good work boys.

  9. #9
    Andy77
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    Join Date: 07-01-08
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    I also want to confirm that at this time sportsbetting doing good job with withdrawals. I requested withdrawal on late evening last Saturday Aug 2 and receive on Thursday Aug 7 today.

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