1. #1
    Climate
    Climate's Avatar Become A Pro!
    Join Date: 01-22-07
    Posts: 345
    Betpoints: 18

    Matchbook Payout Failure...

    I've heard Matchbook delivered payouts by courier in 2 to 4 days, but I requested my first payout on July 23rd, and so far I've gotten nothing.

    After 4 phone calls (July 30, August 1, August 3rd, and this morning) and 2 reps that promised to email me a response (July 30 and August 1) on the situations I've gotten nothing. Not even a return email though I was promised one.

    Matchbook was supposed to have a great rep, but this service is bad.

    No news of any kind on my payout, no tracking number, and no one even gives enough of a **** to even get back to me as promised.

    I thought these guys were on the ball.

  2. #2
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,430
    Betpoints: 1157

    Sometimes these types of things happen from time to time. Please feel free to fill out a complaint form and one of us will inquire on your behalf.

    SBR Founder Join Date: 8/10/2005


  3. #3
    moneyboy
    moneyboy's Avatar Become A Pro!
    Join Date: 04-07-08
    Posts: 78

    I request a regular mail check on 07/14/08 at 17:09. Still haven't got anything. Is this normal?

  4. #4
    bigboydan
    bigboydan's Avatar Become A Pro!
    Join Date: 08-10-05
    Posts: 55,430
    Betpoints: 1157

    Quote Originally Posted by moneyboy View Post
    I request a regular mail check on 07/14/08 at 17:09. Still haven't got anything. Is this normal?
    Usually 30 days (give or take) is an estimated time frame on regular mail type checks sir.

    SBR Founder Join Date: 8/10/2005


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