Originally Posted by
MarlinsFan2212
I was told by the rep that if you have either 5000 in handle or 50 dollars in personal losses you can recieve comp. I had 6238.44 wagered (in handle) for the casino this month and was up 7.62 overall. Regardless of the fact that I was a winning player it is on the website that if you have over 5000 in handle you will be issued comp. So I contact support and they say I have not met the "Comp Points" requirements, which until Today I have never heard of(Been a member for about a year). They tell me I had 495 points out of the required 500. However when I asked the employees prior to today if I was eligible, they told me Yes every single time. Bodog offered me 6 dollars and a free tournment seat(New Player 100k Qualifier), but I think my comp would have been worth a little more. Did anyone else have trouble getting comp? And doesnt it seem weird that I didnt meet the 500 pt requirement when I have wagered significantly less in previous months, and still met the requirement?