Hi all,
I'm new at this forum and i've submit this post to report a 10bet behavior that keeps happening to me.
Yesterday:
- a game was cancelled due a typing error of them. They thought the game had a score and it didn't. It was 0:0 and they think it was 1:2. The bet was made on under 3,5. They canceled my bet after the game ended. This could even be acceptable if they have an uniform acting. A few months ago, it happened again the same to me but in this case there were last minute 3 goals that make 10bet win the bet. In this case they did not cancel any bet.
Some weeks ago:
- the have the Over and Under buttons with the odds associated. If we're going to press the button and if they change that button at the same time we press we're betting on a new bet that wasn't supposed to. Their answer is to double check our bets.
keeps happening:
- The provide fake game scoring and fake starting hour, conducting people to bet on the less probable to happen.
Keeps happening:
- if you make a bet and the odds get lower, they suggest you a new off and do not authorize your bet. If you're betting and the odd gets higher, they accept your lower odd.
keeps happening:
- if you make a bet, the offer you a lower odd and you accept. They, then again offer you a lower odd. After you accept the odd, they put the odd higher again.
keeps happening:
- i've made several bets where the odd happered to be 100.0 (european odds). Of course i accepted it because it was the most probably. After i accepted the odd, when i go to my account details i see that the odd does not match with the one that was offered and shows a normal 1.8 (odd). Their answer is that this was a typing mistake... What happens is that they don't cancell the bet or even accept their mistake. I cannot cancel my bets on my mistakes...
I'm taking all this to my company lawyer. This is not an ethical behavior or even fair!