1. #1
    bookie
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    Max of ParlayMakers, Could you Address the SBR reported Slow Pay?

    Parlaymakers payment dispute
    1/8/2011 10:35:00 AM

    A Parlaymakers (SBR rating C) player reports a payment complaint. On December 12th, the player asked for a withdrawal of $8,300. The player claims that he was told that the funds would take two weeks to arrive. On December 28th, he asked for another update and was reportedly told that payment would be made no later than January 7th. To date, the player has not been paid. | Parlaymakers history

    http://www.sportsbookreview.com/

    --

    I thought you guys has a unique relationship with SBR whereby disputes would be mediated.

    --

    Parlaymakers and Sports book review

    A couple of weeks ago we added the following policy to Parlaymakers:

    Parlaymakers dispute resolution policy:

    If you have any issue with or suggestion on any aspect of the Parlaymakers site or service please feel free to contact us at info@parlaymakers.com with your concerns and comments.

    Effective, April 19th, 2010, if for some reason your dispute can not be resolved to your satisfaction you may fill out this complaint form and submit to SportsBookReview.com. Parlaymakers and SportsBookReview have partnered to offer this service as binding arbitration on any dispute matter of $500 or less. Before filling out the complaint form you must contact us first to try and resolve the dispute.

    http://parlaymakers.wordpress.com/20...s-book-review/

    Could SBR comment on the status of this agreement? If it is still in force and SBR agrees with the player it seems like they should at least be able to recover $500.

    Max...You know how skittish bettors are...I hope you can provide us some details about this case if it's not simply the case that you can't pay him because you don't have the cash.

  2. #2
    BigDaddy
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    i'm sure that $500 of $8300 will make that guy sleep well tonight

    not a shocker to see this about them.

    they want to book pinny limits all of the sudden

    lol

    this book was writing 40 tickets a week at one point when they used to show all tickets for the past 5 days or so.

    i really don't know how anyone could have sent this book funds even with the GP relationship as who really knows who GP is?

    my real question is how did they ever become a C rated book with such little history about them?

  3. #3
    Chopsticks
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    Actually the cap is set at $2500, not $500. The $500 is old information.

  4. #4
    maxvalue1
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    please update...was considering signing up,,,but would like to see the outcome of this issue first.

  5. #5
    Legions36
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    Hmm this is an interesting concept if they are really trying to stiff. But why would they go threw all that trouble to get good with sbr and not pay someone, I mean don't you think it is worth more to pay them than to not and get a bad rep with sbr and everyone, I think not. Remember everyone that the holidays were just here and its a busy time for everyone. So i hope this is not true because ive used them for a bit and everything went smooth when i did, as they have good lines from time to time. I hope they pay that person that money as its messed up to screw someone out of an amount like that.

  6. #6
    thespeculator
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    i thought they had instant payouts, and the money was held in escrow so there is no way they could stiff, atleast that is what they said

  7. #7
    thespeculator
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    if you use goldp they are supposed to have the money in escrow

  8. #8
    Chopsticks
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    He may have turned off the instant payouts thingy with GP. I know Max said that they would be adding a feature so you could run up a balance because people were complaining about the GP fees.

  9. #9
    Chuck Sims
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    Max, where are you? He has suddenly gone missing. I'm sure the slow pay at Parlaymakers is just a coincidence with him nowhere to be found.

  10. #10
    BigDaddy
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    Quote Originally Posted by Chuck Sims View Post
    Max, where are you? He has suddenly gone missing. I'm sure the slow pay at Parlaymakers is just a coincidence with him nowhere to be found.
    they always seem to go missing when they are really needed.

  11. #11
    BrianLaverty
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    I hope for Max's case that its just a day off for him.... Seemed like a really standup guy, but this isnt good.

  12. #12
    lukahh
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    i thought people would use ******* to fund any bets there...

  13. #13
    tommygun
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    wow, beginning of the end for this op

  14. #14
    Chopsticks
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    Quote Originally Posted by tommygun View Post
    wow, beginning of the end for this op

    I don't know.. I just requested $100 from them through moneybookers and they sent it out automatically in about 4 seconds as always.

    I know it is not thousands but if they were gonna go rogue they would have taken all of their money out before people started complaining and subsequently moneybookers would suspend their wallet. I know not a whole lot of people play there - as evidenced by the fact that when they listed all the bets they took it was like 5 a day, 10 bets on a good day. I think they have an excellent product and I really hope that this will turn out to be some fluke. I don't think they have done a good job with the marketing though if they only take a handful of wagers on days that are packed with action. I remember over the world cup I was probably their "high roller" when I placed two bets in one day.

    Doesn't anyone else play there and maybe use GP?
    Last edited by Chopsticks; 01-11-11 at 08:33 AM.

  15. #15
    bookie
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    Quote Originally Posted by Chopsticks View Post
    Doesn't anyone else play there and maybe use GP?
    I was able to transfer $ from GP to 5dimes today. I agree with you that the signals are mixed.

  16. #16
    owl
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    Why would there be a $2,500.00 limit on disputes? Whether a dispute is legit is the only thing that matters. Is the dispute resolution just a marketing ploy since it has a limit?

    Max and/or someone from sbr should be addressing this payout issue and the questions in this thread.

  17. #17
    bubba
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    Quote Originally Posted by owl View Post
    Why would there be a $2,500.00 limit on disputes? Whether a dispute is legit is the only thing that matters. Is the dispute resolution just a marketing ploy since it has a limit?

    Max and/or someone from sbr should be addressing this payout issue and the questions in this thread.
    this thread is making me relived i never pulled the trigger and depsoited here. MAX- any word??

  18. #18
    Actionbrett
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    Bump. People are looking for a response here

    Justin or Maxx how are we doing on this?

  19. #19
    Peep
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    Sounds like they want to pay, but just don't have the money to do so.

    Can't get blood out of a stone.

  20. #20
    tommygun
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    haha 5 bets in a day, what a joke!

  21. #21
    Johnnythunder
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    This does not look good. Glad I did not deposit there.

  22. #22
    Legions36
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    Yeah im confused on this one!!

  23. #23
    sharpcat
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    I am sure this is one thread Max is not going to be shilling in.

    The marketing idea of offering pinnacles lines is about as good as the creditwagering marketing plan it is not a very good idea for a book to keep such a small hold percentage when they are tailing pinnacle and not driving the market themselves.

  24. #24
    trumpdown
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    ...
    Last edited by trumpdown; 01-12-11 at 04:57 PM. Reason: PM response..

  25. #25
    noyb
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    Quote Originally Posted by sharpcat View Post
    it is not a very good idea for a book to keep such a small hold percentage
    they were laying off at pinny, at least some of the bets they got. if you hit a non-moving line at pm for the max, pinnacle odds moved as well. no idea how they are/were making any money, but obv this way they also weren't losing any.

  26. #26
    Max009
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    Quote Originally Posted by bookie View Post
    Parlaymakers payment dispute
    1/8/2011 10:35:00 AM

    A Parlaymakers (SBR rating C) player reports a payment complaint. On December 12th, the player asked for a withdrawal of $8,300. The player claims that he was told that the funds would take two weeks to arrive. On December 28th, he asked for another update and was reportedly told that payment would be made no later than January 7th. To date, the player has not been paid. | Parlaymakers history
    http://www.sportsbookreview.com/

    --

    I thought you guys has a unique relationship with SBR whereby disputes would be mediated.

    --
    Parlaymakers and Sports book review

    A couple of weeks ago we added the following policy to Parlaymakers:

    Parlaymakers dispute resolution policy:

    If you have any issue with or suggestion on any aspect of the Parlaymakers site or service please feel free to contact us at info@parlaymakers.com with your concerns and comments.

    Effective, April 19th, 2010, if for some reason your dispute can not be resolved to your satisfaction you may fill out this complaint form and submit to SportsBookReview.com. Parlaymakers and SportsBookReview have partnered to offer this service as binding arbitration on any dispute matter of $500 or less. Before filling out the complaint form you must contact us first to try and resolve the dispute.
    http://parlaymakers.wordpress.com/20...s-book-review/

    Could SBR comment on the status of this agreement? If it is still in force and SBR agrees with the player it seems like they should at least be able to recover $500.

    Max...You know how skittish bettors are...I hope you can provide us some details about this case if it's not simply the case that you can't pay him because you don't have the cash.
    Pretty simple case actually if it is the guy I am thinking of. We told the player back in December when they requested the payout originally that for that size of payout it would be about a two week delay for the Moneybookers account to be funded and the payment made. We explained that Moneybookers is not that widely used for us and that we only fund the account when necessary to minimize transaction costs. The player then requested the funds put back in his account. Two weeks later he requested a payout again and we told him the same thing. This time he said he would wait the two weeks. We told him we anticipated it would be about January 7th due to holidays delaying things. It took until the 11th actually.There is a small little syndicate type of betting group that uses Moneybookers and we told them all the same thing, they all requested payouts about the exact same time. I am not aware of anyone now waiting for a moneybookers payment and we are back to our normal instant moneybookers payouts.

    Why, SBR continues to put these issues on the front page without speaking to us first I do not know. One of the reasons we have a binding arbitration agreement with them is to eliminate issues before they start, although this is really a non issue.

    End of story.

  27. #27
    Max009
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    Quote Originally Posted by owl View Post
    Why would there be a $2,500.00 limit on disputes? Whether a dispute is legit is the only thing that matters. Is the dispute resolution just a marketing ploy since it has a limit?

    Max and/or someone from sbr should be addressing this payout issue and the questions in this thread.
    The $2500 limit is not on disputes but on the maximum allowable for binding arbitration with SBR. No other book from A-F has any binding arbitration agreement with SBR. Binding arbitration means, even if we disagree with SBR we will payout up to $2500 on any dispute brought to them that SBR makes a decision on. Nobody does that accept Parlaymakers.

  28. #28
    happypills
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    Quote Originally Posted by Max009 View Post
    Pretty simple case actually if it is the guy I am thinking of. We told the player back in December when they requested the payout originally that for that size of payout it would be about a two week delay for the Moneybookers account to be funded and the payment made. We explained that Moneybookers is not that widely used for us and that we only fund the account when necessary to minimize transaction costs. The player then requested the funds put back in his account. Two weeks later he requested a payout again and we told him the same thing. This time he said he would wait the two weeks. We told him we anticipated it would be about January 7th due to holidays delaying things. It took until the 11th actually.There is a small little syndicate type of betting group that uses Moneybookers and we told them all the same thing, they all requested payouts about the exact same time. I am not aware of anyone now waiting for a moneybookers payment and we are back to our normal instant moneybookers payouts.

    Why, SBR continues to put these issues on the front page without speaking to us first I do not know. One of the reasons we have a binding arbitration agreement with them is to eliminate issues before they start, although this is really a non issue.

    End of story.
    Really? Perhaps you could then process the $12,000 payout I requested on 12-20-2010.

    This payment was supposed to arrive two weeks from the 20th. That came and went. Last Friday, Jan 07, Mike on chat told me you were away for a few days but would process the payout immediately upon your return.

    Looks like you're back.

    Please process the 12,000 that has been aging for over 3 weeks now.

    BTW, I normally wouldnt resort to airing my dirty laundry in public, but since live chat is STILL down (has been for two days) and there is no way to contact you, this seems to be the only platform from which you'll communicate. I did request the remainder of my balance last night and today, roughly 6k, and it was paid out immediately; however the $12,000 is still pending.

    Thanks in advance.
    Last edited by happypills; 01-12-11 at 03:07 PM.

  29. #29
    SBR Lou
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    Quote Originally Posted by Max009 View Post
    Pretty simple case actually if it is the guy I am thinking of. We told the player back in December when they requested the payout originally that for that size of payout it would be about a two week delay for the Moneybookers account to be funded and the payment made. We explained that Moneybookers is not that widely used for us and that we only fund the account when necessary to minimize transaction costs. The player then requested the funds put back in his account. Two weeks later he requested a payout again and we told him the same thing. This time he said he would wait the two weeks. We told him we anticipated it would be about January 7th due to holidays delaying things. It took until the 11th actually.There is a small little syndicate type of betting group that uses Moneybookers and we told them all the same thing, they all requested payouts about the exact same time. I am not aware of anyone now waiting for a moneybookers payment and we are back to our normal instant moneybookers payouts.

    Why, SBR continues to put these issues on the front page without speaking to us first I do not know. One of the reasons we have a binding arbitration agreement with them is to eliminate issues before they start, although this is really a non issue.

    End of story.
    Max,

    We never received a response from you. The player confirmed again today that he has not yet received payment.

  30. #30
    sideloaded
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  31. #31
    Peep
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    Max.

    It is not SBR's fault you don't fund your accounts so you can pay players.

  32. #32
    owl
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    Quote Originally Posted by Max009 View Post
    The $2500 limit is not on disputes but on the maximum allowable for binding arbitration with SBR. No other book from A-F has any binding arbitration agreement with SBR. Binding arbitration means, even if we disagree with SBR we will payout up to $2500 on any dispute brought to them that SBR makes a decision on. Nobody does that accept Parlaymakers.
    Do I really need to state "why is there a limit of only $2,500 that you have agreed to for binding arbitration"?

    Do you disagree with the following?

    The only reasons that you would put any limitation on an amount subject to binding arbitration is:

    1. You want to reserve the position of being judge, jury and executioner for any amount above the amount you are willing to be subjected to for marketing purposes. For marketing purposes it sounds good to claim that you have agreed to arbitration for disputes.

    2. You do not trust the arbitrators.

    No book should be given a rating better than a "C" if there is not a fair arbitration process in place for disputes. Plain and simple. No book should be judge, jury and executioner when there is a dispute. Plain and simple.

  33. #33
    bubba
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    Quote Originally Posted by owl View Post
    Do I really need to state "why is there a limit of only $2,500 that you have agreed to for binding arbitration"?

    Do you disagree with the following?

    The only reasons that you would put any limitation on an amount subject to binding arbitration is:

    1. You want to reserve the position of being judge, jury and executioner for any amount above the amount you are willing to be subjected to for marketing purposes. For marketing purposes it sounds good to claim that you have agreed to arbitration for disputes.

    2. You do not trust the arbitrators.

    No book should be given a rating better than a "C" if there is not a fair arbitration process in place for disputes. Plain and simple. No book should be judge, jury and executioner when there is a dispute. Plain and simple.
    a little unfair, there would be no books above "c" if this were the case

  34. #34
    Chopsticks
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    Yeah you are being a little unfair owl.

    The limit exists because OF COURSE they would want to have a say in the matter when we are talking a lot of money. Anything less than $2500 and they have virtually given away the right to have a say. I would imagine they would still work closely with any arbitrator for amounts above $2500, but they would not have to blindly follow the decision of the arbitrator even if they disagree strongly with it.

  35. #35
    mvp123
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    no response from max about happypills situation ???

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