Or is it just tough shit.
I sign up at a book because they offer Moneybookers. It's right there on their website: Moneybookers. Deposits and payouts.
When I go to take a payout, they say they can't do it. They say it is a temporary problem but won't answer when I ask when it will be fixed.
They offer alternatives which is fine, but all of the alternatives are way worse for me. They cost me a lot of extra money in currency conversions back and forth and they are way slower.
I never would have signed up if they said they don't do Moneybookers payouts. It is a bait and switch.
I don't get the problem. They took my Moneybookers deposit. My Moneybookers account is working fine. Other books can payout by Moneybookers. I believe they can do it, they just don't want to because it is slightly inconvenient or something.
But then shouldn't they have to take it off their website (or if they continue to post a lie, shouldn't it affect their SBR rating?)
I think they should have to pay me all this extra money I lose in currency conversions. I could document it all. But I'm probably dreaming about that.