Hello,
My name is Laura Monalisa Surcel.
My user name on www.xlbet.com is celsur91.
I register and bet with xlbet last month.
On 29 October I made my first withdrawal.
On 1 November I asked them about it and they told me they need some documents.
I sent the documents they requested and they answer me next day that:
''This is received and our risk department will look it over the next bank day''
So yesterday I asked them again if they check my documents because already 9 days past and their answer was
''As mentioned the other day, it does indeed take our risk department some bank days to go through and verify documents.''
So I think they try to delay my payout as much as they can.
Can you help me please?