1. #1
    kaliboyz
    Update your status
    kaliboyz's Avatar Become A Pro!
    Join Date: 10-30-09
    Posts: 3,074
    Betpoints: 497

    Betonline's executive team, or manager or supervisor Please read.

    Max Snyder is the best customer rep. Please give him a raise or a promotion thank you Max.

  2. #2
    robmpink
    Update your status
    robmpink's Avatar Become A Pro!
    Join Date: 01-09-07
    Posts: 13,205
    Betpoints: 43

    I never dealt with Max, but Mia Kuntstinkz is pretty solid.

  3. #3
    JDUB07
    Houston Cougars!!!
    JDUB07's Avatar Become A Pro!
    Join Date: 10-09-08
    Posts: 1,719
    Betpoints: 108

    Yeah every rep in the customer service live chat has been very pleasant, friendly and upbeat. I have always been very satisfied.

  4. #4
    Peep
    Peep's Avatar Become A Pro!
    Join Date: 06-23-08
    Posts: 2,295

    Agree.

    They are the best customer service reps I deal with. I am a fan of William, Summer and Gabby there.

  5. #5
    BetOnline
    BetOnline's Avatar Become A Pro!
    Join Date: 01-07-09
    Posts: 256
    Betpoints: 7835

    Our goal is to turn this into the BEST book in the business. We have a long way to go (software--but new alternative interface(s?) coming in about two weeks) but that which we CAN change--player services, deposit options, etc--we HAVE changed.

    All my guys in Player Services are great but will pass the kudos on, cheers.

  6. #6
    Dank_Fire
    Dank_Fire's Avatar Become A Pro!
    Join Date: 05-13-09
    Posts: 2,268
    Betpoints: 5453

    I might send a deposit sometime. Can I get a BetOnline bottle of champaigne sent?

  7. #7
    Peeig
    Underbetting my roll
    Peeig's Avatar Become A Pro!
    Join Date: 02-06-08
    Posts: 567
    Betpoints: 1213

    Agreed, BOL customer service is pretty damn goot.

  8. #8
    Coachep
    11
    Coachep's Avatar Become A Pro!
    Join Date: 09-28-08
    Posts: 129
    Betpoints: 1249

    Max does indeed rock. The lady I got last night however, tried to get me to increase the amount of my CREDIT CARD deposit because "There are some great games tomorrow and we cover all fees over $300". I know I'm nitpicking, but the super slow response between my messages and the confusing me with someone else was annoying.

  9. #9
    kaliboyz
    Update your status
    kaliboyz's Avatar Become A Pro!
    Join Date: 10-30-09
    Posts: 3,074
    Betpoints: 497

    and again, Wilson is very helpful! !! but champagne promo is over! !! I want a drop of those graygoose or X.O.

Top