I received a check of $3000 from 5dimes (it was my first check withdrawal). I deposited the check and the next business I tried to use my checkcard and found out that it was blocked. I called my bank (PNC) and asked why. They told me that my account is on hold because of the recent international check deposit that I made. I asked why the check is not clearing and they told me that they had a lot of scam checks from Canadian bank recently and fraud department is being cautious. They initially told me to wait 5 business days because they wanted to contact (phone calls and letters) and wait for the answer. However the bank that 5dimes used to send the check told them that they can't release their customers info without the request of their customers.
So they told me to contact the sender and ask the sender for their banks contact where they can verify the availability of the funds. Otherwise they
told me that I have to wait 45 business
days just to find out if the check is good or not. The lady who actually placed a hold was so skeptical and kept on
asking me why I got the check from
canada. So I told 5dimes exactly what I
was told that I needed them to contact
their check processor to provide me with their bank contact where my bank can call to verify the funds to clear the check. After waiting a day, they told me that since they are a gambling site that they can't provide their bank contacts. However they told them that the processor would call their bank to call my bank to verify the funds. It has been 4 business days and my bank still hasn't gotten the call and my account is still on hold. Has anyone had this happened to them? What should I do? It seems like 5dimes won't call their bank to call my bank. All they are telling me is to wait. I don't want to go without my checking account for 45 business days.