1. #36
    RonPaul2008
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    Quote Originally Posted by Glitch View Post
    this is very very good advice. they can fabricate or allow some casino gameplay to decrease your balance. this has been a common complaint.

    also, not sure what the limits are on book to book transfers but they do some im pretty sure.
    Only with one book that is probably less safe then Phoenix.
    It's annoying, because they did transfers with...it was either Greek or Matchbook in the past.

  2. #37
    calm
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    Down to $3k a week. Ridiculous.

  3. #38
    Fishhead
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    Quote Originally Posted by John Dough View Post
    Their situation has changed many times over the past few months, so it's pretty difficult to give absolute time frames like that. Approx. two weeks ago, it took me exactly 7 days from the date of request to receive a "check" from them.
    Currently in DAY 13 as we type.........will keep posted.

  4. #39
    julio_cat
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    Current Moneybookers time is offered at 10 Labor days, $20 Fee

  5. #40
    Fishhead
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    Quote Originally Posted by julio_cat View Post
    Current Moneybookers time is offered at 10 Labor days, $20 Fee

    Most posters here are U.S. punters and MONEYBOOKERS is not an option.

  6. #41
    betphoenix
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    Fish,

    Your check should have an attempted delivery yesterday. The tracking number is located in your account upon log in.

  7. #42
    John Dough
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    betphoenix, how can I get Richard to respond to an e-mail? I have been trying to get in touch with him but he never responds.

    I tried PMing you but your inbox is full.

  8. #43
    ABEHONEST
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    Quote Originally Posted by betphoenix View Post
    Fish,

    Your check should have an attempted delivery yesterday. The tracking number is located in your account upon log in.
    I will have to state that I have never seen a problem with BetPhoenix. Any problem!

    They have to be ranked high as a Book!
    Where do you see another NICKEL line? Tell me about it?

    Also, I thought BP had lousy software two months ago? Nope, it was the software I was using on my computer, well unless they have upgraded to a newer and faster software?
    Anyway, it's fast! Faster than, probably, 80% of Books.

    Another thing, give BP a chance to explain their side here, on any controversy. I normally side with the Book, unless proven wrong. And any accusers, definitely, need's to prove, "any Book's wrong doing!"
    Last edited by ABEHONEST; 10-26-10 at 07:37 PM.

  9. #44
    betphoenix
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    JD,

    I cleared PM's...and have been through my mail. Let me know what you need. Title your email John Dough. I have also looked in junk and have nothing at this time.

  10. #45
    John Dough
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    Quote Originally Posted by betphoenix View Post
    JD,

    I cleared PM's...and have been through my mail. Let me know what you need. Title your email John Dough. I have also looked in junk and have nothing at this time.
    E-mail sent to richard-at-betphoenix-dot-com with "John Dough" in the title.

  11. #46
    Fishhead
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    Quote Originally Posted by ABEHONEST View Post
    I will have to state that I have never seen a problem with BetPhoenix. Any problem!

    They have to be ranked high as a Book!
    Where do you see another NICKEL line? Tell me about it?

    Also, I thought BP had lousy software two months ago? Nope, it was the software I was using on my computer, well unless they have upgraded to a newer and faster software?
    Anyway, it's fast! Faster than, probably, 80% of Books.

    Another thing, give BP a chance to explain their side here, on any controversy. I normally side with the Book, unless proven wrong. And any accusers, definitely, need's to prove, "any Book's wrong doing!"

    MATCHBOOK and 5DIMES

  12. #47
    Fishhead
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    Quote Originally Posted by betphoenix View Post
    Fish,

    Your check should have an attempted delivery yesterday. The tracking number is located in your account upon log in.



    Just contacted UPS with tracking number, they stated to me that you have only sent billling information thus far and not package/check.


    Today marks the 14th day since I requested my small payout and it appears it has no chance of arriving today or tommorrow.

  13. #48
    Fishhead
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    Quote Originally Posted by Fishhead View Post
    Just contacted UPS with tracking number, they stated to me that you have only sent billling information thus far and not package/check.


    Today marks the 14th day since I requested my small payout and it appears it has no chance of arriving today or tommorrow.

    What you state on your website is completely incorrect..........







    Request a payout by Check and receive 1 free payout every 30 days for up to $2000. Check payouts are a fast secure way to receive your money. Checks are processed Tuesday through Thursday, processing time is 24 to 48 hours and your check will arrive within 3 to 4 business days. Contact Member Services to submit your request 1.888.889.4368
    • Min: 500 USD
    • Max: 2000 USD per week

  14. #49
    cint2cint
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    I'll stay away from BetPhoenix!

  15. #50
    betphoenix
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    We get the tracking number from the processing unit which determines shipment. In most cases the envelope is actually delivered before we get the number. I am seeing it shipped/billed as of the 25th.

  16. #51
    Fishhead
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    Quote Originally Posted by betphoenix View Post
    We get the tracking number from the processing unit which determines shipment. In most cases the envelope is actually delivered before we get the number. I am seeing it shipped/billed as of the 25th.
    Just contacted UPS and they stated that you have ONLY done the billing for the label............and that the package has not even been delivered to them.

    Been 14 days and counting since payout was requested.

  17. #52
    TobiasFunke
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    FH I am in the same boat as you! Requested a payout 2 weeks ago to the day, still nothing. No tracking # either...

  18. #53
    THEGREAT30
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    there good with ** payouts

  19. #54
    ABEHONEST
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    Quote Originally Posted by betphoenix View Post
    We get the tracking number from the processing unit which determines shipment. In most cases the envelope is actually delivered before we get the number. I am seeing it shipped/billed as of the 25th.
    Why would BP lie about this?
    They have posted all the known info they have about this problem, look's to me?
    The US mail service is well known for delays!
    BP has given this information above. What else can you expect if they are completely honest?
    And, their reputation is at stake here!

    They are a major book! Do you really think they want to keep Fish'es "small amount?"

    The whole picture looks absurd to me!

    Potential players should not listen to disgruntled bettors, unless the proof is in the pudding?

    And, no, I am not an agent of BP. I like to fairness for the bettor as well as the Book!
    Last edited by ABEHONEST; 10-27-10 at 12:33 PM.

  20. #55
    turkstock
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    with the climate as it is, why would you let your balance get so high? that seems very risky. These books monitor everything and they have no problem taking advantage of clients, even if they are highly graded at sbr

  21. #56
    _Stat_
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    Calling thier policy 4k/week is lol.

    CS will tell you you can only make one request per week, and you can't make a second one until the first is processed.

    I can only manage maybe two/month, so my mid 5 figure balance taking forever.

    If OP has 6figs+ he is looking at well over a year. Slow pay ITT.

  22. #57
    tshizzle
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    Run away and never come back.

  23. #58
    rumple
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    I noticed all the good bonuses (100% fp, 50% cash) are long gone recently from the betphx family of books. Now they just offer 30% fp which is crap. They must be hurting pretty bad and will avoid them in the future.

  24. #59
    pjesnik24
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    Quote Originally Posted by rumple View Post
    I noticed all the good bonuses (100% fp, 50% cash) are long gone recently from the betphx family of books. Now they just offer 30% fp which is crap. They must be hurting pretty bad and will avoid them in the future.
    From my point of view that is actually a good thing. It means that they believe that they have built up their client base and that they can make good business without the crazy bonuses. I do not think any sportsbook can survive with reduced juice and huge bonuses. Even Pinnacle lost their signup bonus (which was "only" 10% cash and not the 30% freeplay crap) but I do not recall any problems with them. I would be more worried if they increased bonuses to 150 % or something like that.
    I, however, do not play there for my own reasons explained in a certain thread here on SBR but just wanted to state that from my point of view lowering of bonuses probably does not mean anything bad

  25. #60
    ABEHONEST
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    Quote Originally Posted by Fishhead View Post
    MATCHBOOK and 5DIMES
    Com'on Fish!
    That is not a fair comparison of 5ct. offerings.

    BetPhoenix offers 5ct. lines on almost "all' games, don't they?
    5Dimes will lock you into a program where you cannot buy points. [To me, that's a major harm for a bettor]

    Matchbook "can" have some 5ct., or cheaper lines, but they can be hard to find, also. [ and, no parlays, no point buying]

    Let's call a spade a spade! Quit knocking a bargain Book like BP.

    We all need some competitive Books like BP, to battle the monopolizing group Bookies!
    The ones with 10 ct. lines, lousy bonuses, and almost identical spreads on their games!

    And, ol' time veteran's know who the monopolizers are, too!

    Why push an inferior book like Heritage, and slam a better Book like BP? [inferior to BP]

    Again, I sense some paid agents here? Are they attempting to harm any competition that would hurt their sow's purse?

  26. #61
    Fishhead
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    Abe, simply don't play at Heritage and Matchbook, simple.

    Do as you please...........

    As for me, I will continue to reap the rewards that both shops offer, which are tremendous.

  27. #62
    Fishhead
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    Quote Originally Posted by Fishhead View Post
    Just contacted UPS and they stated that you have ONLY done the billing for the label............and that the package has not even been delivered to them.

    Been 14 days and counting since payout was requested.

    If UPS is on time and doesn't screw up delivery(50-50 chance), it appears package will arrive today and if it indeed does, it will have arrived exactly 15 days since date requested.

  28. #63
    davidchong
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    use **

  29. #64
    joe blow
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    Quote Originally Posted by John Dough View Post
    betphoenix, how can I get Richard to respond to an e-mail? I have been trying to get in touch with him but he never responds.

    I tried PMing you but your inbox is full.
    BP owes the eog forum.you want to shake things up ,start a thread there.One of there Mods claims to be good friends with the owner.

    My only payout from them was $2500 .They charged me $100 for the payout,it took around a week.
    On a good note money orders DON'T bounce,and after the payout the phone calls stopped

  30. #65
    ABEHONEST
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    Quote Originally Posted by Fishhead View Post
    Abe, simply don't play at Heritage and Matchbook, simple. Do as you please........... As for me, I will continue to reap the rewards that both shops offer, which are tremendous.
    Again, Fish, I did not discount any good offer's from MB or Heritage.
    We need all good Books, don't we? So, when you get paid from BP [ that small package], talk to UPS and get some more info before harming BP with guilty accusations. Is that not fair?

    What are the odds that BP wants to keep your "small amount?" And, what are the odds they are intentionally stalling you out for your "small amount?" And, what are the odds that they "need" to keep your " small amount?"
    The real answer to this issue is lost somewhere? When this riddle is solved, be sure to come back here and give all the accurate details and let us see who is the responsible party for this delay.

    It could be BP? But, intentionally, that's a long-shot!
    My opinion.

  31. #66
    Fishhead
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    Quote Originally Posted by ABEHONEST View Post
    Again, Fish, I did not discount any good offer's from MB or Heritage.
    We need all good Books, don't we? So, when you get paid from BP [ that small package], talk to UPS and get some more info before harming BP with guilty accusations. Is that not fair?

    What are the odds that BP wants to keep your "small amount?" And, what are the odds they are intentionally stalling you out for your "small amount?" And, what are the odds that they "need" to keep your " small amount?"
    The real answer to this issue is lost somewhere? When this riddle is solved, be sure to come back here and give all the accurate details and let us see who is the responsible party for this delay.

    It could be BP? But, intentionally, that's a long-shot!
    My opinion.

    Not sure what you're implying.............just stating facts.

    It is a common fact that BP takes 7-17 days to pay via check.

    How am I harming BP with guilty accusations?????

    By the way, BETPHOENIX currently resides in the TOP TEN of the -FH- USA RANKINGS.............thus my staff, as well as myself, think fairly high of this operation AT THIS TIME.

  32. #67
    ABEHONEST
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    Quote Originally Posted by Fishhead View Post
    Not sure what you're implying.............just stating facts. It is a common fact that BP takes 7-17 days to pay via check. How am I harming BP with guilty accusations????? By the way, BETPHOENIX currently resides in the TOP TEN of the -FH- USA RANKINGS.............thus my staff, as well as myself, think fairly high of this operation AT THIS TIME.
    I am surprised by that answer!
    Then shouldn't you be supporting BP more from all the trash talk they are getting?
    I am seeing 90% put-downs on at least two different threads!

    They need your support then, right?

  33. #68
    suman
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    This is so confusingg

  34. #69
    midnight777
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    seems like people like bp or hate them..

  35. #70
    Fishhead
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    Quote Originally Posted by ABEHONEST View Post
    I am surprised by that answer!
    Then shouldn't you be supporting BP more from all the trash talk they are getting?
    I am seeing 90% put-downs on at least two different threads!

    They need your support then, right?
    Many bettors do not like limits being cut to $500 and/or taking over 10 days to get paid.........not when other books have higher limits and pay much faster.

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