From:
support@sportsbetting.com
Sent: Wednesday, April 30, 2008 11:12 PM
To: Me
Subject: the two checks that you guys bounced to me (LTK14303718227X)
Thank you for contacting us.
I duly apologize for all the inconvenience caused to you and we can see that you had to wait for a long time to receive your own money. Even I would feel the same way if I was in your place. As per the recent update from the withdrawal team we are pleased to inform you that your check has been processed on Wed Apr 30 2008 1:12 PM.
Once the check is processed it takes 7-14 business days for the check to be delivered.
Thank you for your patience and understanding We are taking all the measures to ensure that there will not be similar occurrences in the future.
Please feel free to contact us for any further queries. We will be happy to assist you with.
Have a nice day!
From:
support@sportsbetting.com [mailto:support@sportsbetting.com]
Sent: Thursday, April 17, 2008 6:14 PM
To: Me
Subject: the two checks that you guys bounced to me (LTK14303718227X)
Thank you for contacting us.
I duly apologize for the unconvinced caused to you. As per our records we can see that your check was processed on Thu Feb 21 2008 3:25 PM its been too long still now you need to receive your check as there was a bounced check.
However we have already escalated this issue to the relevant department on high priority I know its not convincing but please allow us some time our processing team have already started issuing new checks and you will receive the new check anytime.
We are taking all the measures to ensure that there will not be similar occurrences in the future.
We appreciate your co-operation and understanding while we work to get this issue resolved.
Please feel free to contact us for any further queries. we will be happy to assist you with.
Have a nice day!