1. #1
    xKMACKx
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    5Dimes voided bet

    I locked in the Detroit Tigers/Minnesota Twins over last night at O9 -105. There were nines still hanging around at that point and it wasn't a bad line in my opinion. Well I get an email from 5Dimes this morning say they're voiding the bet because the line was bad.

    I can understand if it was a huge mistake and the line was 7.5 or even 8. At that point in time the 9 wasn't a bad line so they should honor it. I just need to vent here

  2. #2
    Justin7
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    It looks like Pinny, Greek and Bookmaker opened at 9.5. That half a run on a total is about as important as a half-point off the "3" in NFL. If they canceled it before the game began, this doesn't look outrageous.

  3. #3
    heyman
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    Quote Originally Posted by Justin7 View Post
    It looks like Pinny, Greek and Bookmaker opened at 9.5. That half a run on a total is about as important as a half-point off the "3" in NFL. If they canceled it before the game began, this doesn't look outrageous.
    According to sbrodds, Pinnacle's line moved 21 cents after the opener and 5Dimes' moved 19 cents after they change the OU to 9.5. At what point do you draw the line? Seems like a slippery slope. If the line moved against XMack then they'd be said to have an opinionated line and no wagers would have been cancelled.

    The day before there is less information known/available. Alot of books don't offer overnights, but if the book chooses to offer them, they have to roll with the punches.

  4. #4
    Bill Dozer
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    Half run on a total isn't obvious bad line and not something I can recall 5D ever canceling. The one exception is when they go to move the line and briefly go in the wrong direction and someone jumps on it.

    We'll ask mgt about it.

    xKMACKx
    What is your bet ID?

  5. #5
    xKMACKx
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    Bill, the bet ID is ticket # 54111226, Minnesota Twins / Detroit Tigers Over 9 -105

    I made a bet on the Over 9 at -150 following their message I received from them. The game has gone over and the bet wins but I do appreciate it that you will contact management about this. I doubt my -105 will get reinstated but its worth a shot at approaching them.

    I do remember the line being there for at least 10 minutes before I even bet it.

  6. #6
    MathewXB
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    I have been hearing alot of this about this book. Should I stay way?

  7. #7
    xKMACKx
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    Mathew,
    This is the first issue I have had with 5Dimes. I would be fuming right now if this was during the week and came home from work to this, as I usually get my bets in over night for afternoon games because I don't have time in the morning to get on the computer usually. I can take my services to Pinnacle and Matchbook if this happens again (I use all three). I don't bet heavy during baseball season but with football approaching I'm getting a little leary here.

  8. #8
    coldhardfacts
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    I have been using 5dimes for years, and have never had a single problem.

    However, if this post is accurate, their actions are indefensible. There is no reason why they should cancel this bet, particularly if they didn't notify you until the next morning. You have to ask yourself, if you lost, would you have gotten a similar e-mail?

  9. #9
    JoeVig
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    KMack, you are a "shot taker" in Tony's eyes now, regardless of how long than line had been sitting there or how small the move was to the "correct" line.

  10. #10
    xKMACKx
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    Greetings from 5Dimes!

    Please note that your ticket # 54111226, Minnesota Twins / Detroit Tigers Over 9 -105 has been voided due to it being a bad line. The correct line is Minnesota Twins / Detroit Tigers Over 9.5 -105. The funds have now returned to your account.

    Please let us know if we may be of further assistance.

    That's the email I received.

  11. #11
    bleedblue
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    5dimes never takes positions different than pinnacle, let alone a position 20+ cents different on a baseball overnight. If I made this bet, I'd expect it to possibily be cancelled. If the email wasn't until morning that would annoy me a bit, but I would bet that the email was sent late last night and OP didn't get it until morning.

  12. #12
    xKMACKx
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    They sent me a message at 2:10 AM . I was fast asleep by that time.

  13. #13
    sunnyblue88
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    When I see their reduced juice line sits at o9.5(+100) , under 9.5(-110) while regular juice line sits at 09(-105), I won't take a shot betting 0 9(-105) for sure. :-)

  14. #14
    davidchong
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    how much the wager?

  15. #15
    heyman
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    Quote Originally Posted by bleedblue View Post
    5dimes never takes positions different than pinnacle, let alone a position 20+ cents different on a baseball overnight. If I made this bet, I'd expect it to possibily be cancelled. If the email wasn't until morning that would annoy me a bit, but I would bet that the email was sent late last night and OP didn't get it until morning.
    And if taken to the full logical conclusion...then anytime the player gets the better of the book early on it is fair game to cancel the wager as long as it's before kickoff/first pitch etc.

  16. #16
    idontlikerocks
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    the fact that you rebet the game at the new line is immaterial. i can find a half run difference on just about any game listed. play elsewhere if they are going to be idiots about this.

  17. #17
    jackkkk2009
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    5dimes has never voided any of my wagers even thought some of them were moved right after i placed my bets. don't know why they do that this time.

  18. #18
    andywend
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    5 Dimes is 100% in the wrong here as a 1/2 run difference on a baseball total FAILS to meet the threshold of an obvious line error.

    KMack, assuming the email you provided was accurate, I would think long and hard about continuing to give 5Dimes your business.

    I had my betting limits cut on 3 occassions (100% down to 80%, down to 50% and then finally down to 20%). Each limit reduction came because I had the nerve to request a payout from my account.

    When my betting limits were cut down by 80% and I requested my 4th payout, Tony decided to disable my horse race betting privileges.

    After that, I had a friend open up a 5 Dimes account who I call anytime I need to place a wager. If they didn't have so many betting options, I would have nothing more to do with them as Tony is extremely difficult to deal with.

  19. #19
    Chuck Sims
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    I agree with the majority here. A 1/2 run difference does not fall in the obvious error line category. Its sleazy for the book to cancel your wager.

    I believe it was Bet Jamaica that pulled the same shit on a run line. Saying there was no way they would post a line better than Pinnacle. Therefore, it had to be an error line.

  20. #20
    ncat12
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    5 dimes gets so many complaints really no surprise here

  21. #21
    BET THE HOOK
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    I have 2 emails exactly the same from 5Dimes cancelling wagers on me but on different games. They always do it after I have gone to work. I dont shop lines so I depend on their lines to be accurate. Dont even bother calling Tony or anybody else there because the customer is always wrong at 5dimes but I still play there because they have more wagering options than any book out there and they pay fast.

  22. #22
    heyman
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    Quote Originally Posted by ncat12 View Post
    5 dimes gets so many complaints really no surprise here
    This isn't cutting limits or showing customers the door, which is their right to do. This is them reneging on a mutually agreed upon contract to eliminate their own self-inflicted bad risks.

    As remarked (correctly) above, the line wasn't obviously bad. The line was up for some time - they could've taken it down. They only realized it was bad when the tide turned against them.

  23. #23
    davidchong
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    Quote Originally Posted by andywend View Post
    5 Dimes is 100% in the wrong here as a 1/2 run difference on a baseball total FAILS to meet the threshold of an obvious line error.

    KMack, assuming the email you provided was accurate, I would think long and hard about continuing to give 5Dimes your business.

    I had my betting limits cut on 3 occassions (100% down to 80%, down to 50% and then finally down to 20%). Each limit reduction came because I had the nerve to request a payout from my account.

    When my betting limits were cut down by 80% and I requested my 4th payout, Tony decided to disable my horse race betting privileges.

    After that, I had a friend open up a 5 Dimes account who I call anytime I need to place a wager. If they didn't have so many betting options, I would have nothing more to do with them as Tony is extremely difficult to deal with.

    5dimes the worst book... i will see this book soon as those european book that limit players and finnally kick it out

  24. #24
    xKMACKx
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    The whole thing just left a sour taste in my mouth and im reluctant to even lay a bet down with them now. Looks like Pinnacle/Matchbook it is for football season.

  25. #25
    skrtelfan
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    I'm shocked that SBR is siding with the book here. Pinnacle had ov9.5 +102/un9.5 -113 at the time 5D had ov9 -105, so a no-vig line of roughly ov9.5 +107.5ish. According to the SBR half point calculator, ov9.5 +107.5 is the same as ov9 -115. On what planet is a line 10 cents better than Pinnacle's no-vig line an "obvious line error???"

  26. #26
    Rollins08
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    5dimes gets so many complaints because so many people are using them. Its obvious they don't have the friendliest CS. Putting that aside they are one of the 3 or 4 safest books. Their payouts are one of the fastest, and you never have to worry about getting paid. Thats the most important thing.

  27. #27
    heyman
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    Quote Originally Posted by Rollins08 View Post
    5dimes gets so many complaints because so many people are using them. Its obvious they don't have the friendliest CS. Putting that aside they are one of the 3 or 4 safest books. Their payouts are one of the fastest, and you never have to worry about getting paid. Thats the most important thing.
    Yes but this is an actual legitimate complaint. It doesn't get any worse then cancelling bets when the lines moves against you.

    Edit: Actually let me put out a hypothetical. You have a credit card with an interest rate that is prime+X%. They can reach through the monitor and hand you cash for the easiest advances ever. But if they increase the rate when interest rates increase and keep it the same if when interest rates decrease it doesn't matter how great the payouts are or how safe the company is. The game is rigged.
    Last edited by heyman; 07-22-10 at 11:49 AM.

  28. #28
    Bill Dozer
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    Quote Originally Posted by xKMACKx View Post
    I locked in the Detroit Tigers/Minnesota Twins over last night at O9 -105. There were nines still hanging around at that point and it wasn't a bad line in my opinion. Well I get an email from 5Dimes this morning say they're voiding the bet because the line was bad.

    I can understand if it was a huge mistake and the line was 7.5 or even 8. At that point in time the 9 wasn't a bad line so they should honor it. I just need to vent here
    My mistake xKMACKx. I was looking for your acct/bet ID via email and just saw this. 5Dimes credited your account for the amount you would have won.

    On another note, not obvious to gamblers but in market speak as Justin7 said, it was a pretty off line being overnight and no other 9s in sight. http://www.sportsbookreview.com/Scores/MLB+O...899/Total.aspx Even their own reduced juice lineset was hanging 9.5 and some people went over to full juice menu to get the 9.

  29. #29
    xKMACKx
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    Thank you Bill,
    I was wondering what the added funds were to my account until I remembered to check here. I will message you if I have any issues in the future. I appreciate it.

    Thank you for rectifying the issue 5Dimes.

  30. #30
    skrtelfan
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    Quote Originally Posted by Bill Dozer View Post
    On another note, not obvious to gamblers but in market speak as Justin7 said, it was a pretty off line being overnight and no other 9s in sight. http://www.sportsbookreview.com/Scores/MLB+O...899/Total.aspx Even their own reduced juice lineset was hanging 9.5 and some people went over to full juice menu to get the 9.
    How is a half point "pretty off???" As I said, if you look at that page you'll see Pinnacle's no-vig line at the time 5D was hanging ov9 -105 was ov9.5 +107.5. The half point calculator says ov9.5 +107.5 is the equivalent of ov9 -115. How is a line 2.5% better than Pinnacle's no-vig line "pretty off?" I probably bet stuff that far "off" once a day!

  31. #31
    betbetter
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    Quote Originally Posted by Justin7 View Post
    It looks like Pinny, Greek and Bookmaker opened at 9.5. That half a run on a total is about as important as a half-point off the "3" in NFL. If they canceled it before the game began, this doesn't look outrageous.
    uh, not quite there, not even close.

    If any book but one of the banners at the top here had cancelled that line it would be front page bashing time for the SBR police with details of the investigation and thievery.

    and you know it.

  32. #32
    Igetp2s
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    Quote Originally Posted by skrtelfan View Post
    How is a half point "pretty off???" As I said, if you look at that page you'll see Pinnacle's no-vig line at the time 5D was hanging ov9 -105 was ov9.5 +107.5. The half point calculator says ov9.5 +107.5 is the equivalent of ov9 -115. How is a line 2.5% better than Pinnacle's no-vig line "pretty off?" I probably bet stuff that far "off" once a day!
    I don't want to take a position on the merits of the bad line call by 5 Dimes, but I recommend comparing apples to apples. You shouldn't compare the Pinny no vig line to your over bet, you should either compare the Pinny no vig line to 5 Dimes no vig line, or Pinny's line on the over vs, 5 Dimes line on the over. You need to compare the same thing from both sides. By using the no vig line from Pinny against just the over from 5 Dimes, you are making the discrepancy smaller than it really is and thus weakening your argument.

  33. #33
    mtneer1212
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    To me, an obvious bad line threshold for baseball would need to be at least 1.5 runs....... if the line is 9.5, and an 8 gets posted, i would consider that an obvious error. 9 and 9.5 is not an obvious error in any regard.

  34. #34
    Rich Boy
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    Ask yourself this.

    Would 5dimes cancel this wager if it was against KMACK? I doubt it...

    In that case they would never call this a "bad line"

  35. #35
    Goat Milk
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    Quote Originally Posted by Bill Dozer View Post
    My mistake xKMACKx. I was looking for your acct/bet ID via email and just saw this. 5Dimes credited your account for the amount you would have won. On another note, not obvious to gamblers but in market speak as Justin7 said, it was a pretty off line being overnight and no other 9s in sight. http://www.sportsbookreview.com/Scores/MLB+O...899/Total.aspx Even their own reduced juice lineset was hanging 9.5 and some people went over to full juice menu to get the 9.
    Bill do you work for 5 dimes so if we have any issues we can just ask you?

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