On 22 June I bet on Sunmaker Euro 1500 victory of South Africa. I won and immediately after I asked to pick the winning of Euro 5344 on my Moneybookers account
I contacted customer service several times on chat and I spoke always with the same person: his name is Miki. He was always very evasive and he said that I did not receive any payment as they are doing investigations on my account.
Initially they said that the investigation would end June 30, but then after I've re-contacts July 1 on chat, always the same Miki told me "i am sorry, That there is still no outcome of the Investigation!"
It 'obvious that use this technique to slowly pay the players.
Please help me solve this problem. What I have to do now?