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bet jamaica and bookmaker experiences
well i have been using these two books for a while now and have to say there is a difference between the two. Let me start with the bet jamaica. this is the best book hands down for smaller players like me. I only use ** and usually deposit around 100-250 dollars a pop. They have been great with bonuses and payouts. If i email them and request a bonus they have it to me within 10 minutes. I have asked them for free plays when i havent been able to deposit and they give it to me most of the time. i finished in the top 25 of the weekly tourney one week but didnt realize if i didnt bet they take 75 percent of the prize. i sent them a email and guess what they said no problem and gave me the full 100 dollars. When they credited me with the 50 dollar free play at christmas, i sent a email a couple days later and ask for another one and they told me yes. They have always been awesome with payouts. I won 8000 on video poker back earlier in the year and had 1500 the same day and rest by check in 2 days. I deposited 150 back in november won 900 on video poker in 1 hour and cashed out 700 ** and had it 7 hours after i deposited.Most books wont even let you cash out the same day, they gave me no troubles at all. I have never had a problem with their customer service or anything. A+++++
Bookmaker i played at sometimes because i like some poker also. Also i like to deposit 50 dollars which i cant do at betjm because 100 min on **. I have had a lot of troubles with their cs. Back around christmas i was told to send a ** to a certain place and person and i did. 2 hours later it wasnt in my account yet. I called and they told sorry that reciever isnt correct for the location you will have to call ** and change locations for us to pick it up. This to me is troubling because i dont want ** asking questions etc. It looks suspcious when you call ** and say oh the person in peru cant pick it up but she is now in costa rica she can pick it up now there. they didnt care. Well today i was told to send it somewhere. i did. I with my kidney stone drive to the store send the money. when i call to get the number they tell me oh that location is closed today. You have to call ** and change again. I get a little upset as you can imagine. i do it and of course get the third degree from **. When i call back to bookmaker all i ask is that they give me a 10 dollar free play or maybe pay the 6.99 fees on the 60 dollar **. They tell me that they cant do that because i am not that large of a player. I told them its about the fact that this now has happened to me twice. He says sir you have only sent 13 **'s to us in 3 months, we have players that do that in 2 weeks ** is not going get suspcious with you changing names or locations that easily. I guess its principal and customer service to me. He told me that there was nothing he could do for me and hung up . Also when i did do one cashout with them they left the money in my account and told me the payout would be 7 days. I like a dummy spent the money so i cant blame anyone but myself for that but didnt like that. Don't get me wrong i am not here bashing bookmaker i just want to show the difference between these two books. I really think betjm should be rank higher.
good luck today guys
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Originally Posted by jjgold
