[derbi]

opened an account with paddy power. Deposited Around £600, had a balnace of £350. They closed the account and are keeping the money. They said to contact ******** which i have and they said

In regards to your query after further reviewing your account we can conclude that the account is fully active from our end and therefore you may fully use your account at your disposition to fund at your desired merchants.

the funds are available to spend on the account.

We are unaware of any details related to PaddyPower.

I sent all relevant id to paddypower but they are insistent on keeping my funds. Where do i go from here?

[Santo]

What's the missing step in the story? Why did they confiscate the funds and tell you to contact ********? Do they claim the deposit was never received?

[jackkkk2009]

they should have explaint to you why they took all of your funds. did they?