[TRISTUS]

I have money here one year ago, so and so. Two weeks ago, I requested a payout, and I´m waitng. Here you have my last chat sesion:

info: Please wait for a site operator to respond.
info: You are now chatting with 'Wendy'
Wendy: Hello. How may I assist you?
TRISTUS: hello
TRISTUS: I requested a withdraw two weeks ago. Today I´m Waiting...
Wendy: which method
TRISTUS: moneybookers
Wendy: let me check
TRISTUS: ok
TRISTUS: Hello?
Wendy: ok sir i was checking with accounting department they have your request approved and ready to go the reason of the delay is because we are expecting a wire to hit the moneybookers account any time soon, so as soon as we receive the money we will start to process your request
TRISTUS: are you in?
TRISTUS: this is last week answer
TRISTUS: two weeks are you waiting money?
TRISTUS: how much time I must wait?
Wendy: we apologize for the inconvenience sir but that's the only information that i have right now i can not give you a time frame on that


No Comments.

[dark_knight]

Maybe see if they'll give you a Neteller payout?

[jackkkk2009]

apparently, they are trying delay your payout as long as they can. they might doing some investment with players funds..

[mg63]

Isnt Sports-1 a sister site of betphoenix?

[TRISTUS]

I sent an E-Mail to Ali, member SBR and SPORTS1 representative here. I hope he can help me.

ali@sports-1.com
Dear Ali:

I requested a 450€ Moneybookers payout from Sports-1 more than two weeks ago. Live support said to me that payout was aproved, but I dont´t get the funds.

You can my last live support sesion in: http://www.sportsbookreview.com/forum/sportsbooks-industry/486597-sports1-slow-mb-pay-not-pay.html

Could you help me, please?

Thanks.

King regards.

XXXXXXXXXXXX

Otherwise, I´m thinking to send an E-mail with this problem to Moneybookers. I´m VIP customer, and they have active promotions with Sports-1. I dont´t know if it is a good idea, but...

[TRISTUS]

Maybe see if they'll give you a Neteller payout?

I hve no problems with, but they don´t offer it to me. Next time I start a session in chat is possible I will say it.

[TRISTUS]

Isnt Sports-1 a sister site of betphoenix?

I think they are same group.

[S1 Ali]

Good day Tristus. I hope all is well with you.

I talked to the high Management and he authorized your payment to go out right away. Please check your MB account within the next 10 minutes.

If you have any question, please feel free to contact me back at the same email address you did before.

All best,
Ali

[TRISTUS]

Thank you very much Ali, I have my funds very fast, less than 4 hours since I send my first E-mail to you. With it, my payout is full.


If I knew it, I requested your help before...