[Netprofit]

I enquired about their bonus / freeplay or any reward since I have an account with them and have been using it on and off but did not pay too much attention about getting the benefits of the reward system. They explained about the formula but said to be eligible you have to formally choose to be eligible. I request for special consideration for some rewards of my PAST actions. The customer service representative said this was beyond his authority but he would report to the manager.

In 2 days they replied and gave $1,500 freeplays!!

[jboy4]

They must be having a good week!!! Congrats.

[linedrivr]

I'm going to call them today. I have risk / wagered over a 150k in the last 6 months and I am not on any reward program with them. thanks for the tip.

[Peeig]

This isn't as fun as the threads where there are derogatory chat logs with Tony

[linedrivr]

well, I contacted 5Dimes and got Robbie. He says I don't qualify for any rewards even though my wagers for the last 6 months are well over 100k. I said you have got to be kidding me. he said nope, not kidding. they aren't giving me a dime in rewards. I asked to have a manager review my account and he said that was not possible........

[thirtytwo]

well, I contacted 5Dimes and got Robbie. He says I don't qualify for any rewards even though my wagers for the last 6 months are well over 100k. I said you have got to be kidding me. he said nope, not kidding. they aren't giving me a dime in rewards. I asked to have a manager review my account and he said that was not possible........

you probably got them hard in those 6 months...

[HoulihansTX]

well, I contacted 5Dimes and got Robbie. He says I don't qualify for any rewards even though my wagers for the last 6 months are well over 100k. I said you have got to be kidding me. he said nope, not kidding. they aren't giving me a dime in rewards. I asked to have a manager review my account and he said that was not possible........

Now this sounds like 5Dimes.

I have an account there, and have found the customer service to be average at best. From time to time I call to cancel a bet, find out info about placing bets on the Phone, etc..

It usually ends up being a hassle, or I get lucky with a customer service agent in a good mood.


With all that said I know my money is safe. Even though I live in Vegas, I enjoy being able to place wagers from my computer. Avoiding parking, and long lines at the sportsbook.

[lawsofpower48]

well, I contacted 5Dimes and got Robbie. He says I don't qualify for any rewards even though my wagers for the last 6 months are well over 100k. I said you have got to be kidding me. he said nope, not kidding. they aren't giving me a dime in rewards. I asked to have a manager review my account and he said that was not possible........

yea, you must have made a killing off of them

[Ratatat415]

So was there a rollover for that 1500 freeplay

[linedrivr]

Now this sounds like 5Dimes.

I have an account there, and have found the customer service to be average at best. From time to time I call to cancel a bet, find out info about placing bets on the Phone, etc..

It usually ends up being a hassle, or I get lucky with a customer service agent in a good mood.


With all that said I know my money is safe. Even though I live in Vegas, I enjoy being able to place wagers from my computer. Avoiding parking, and long lines at the sportsbook.

yep, I opened an account there as i had been told by many my money is safe there. I had never taken a payout from them until yesterday. I had been just growing the account like an investment. I made my original deposit to open and have not had to make any since. (knock on wood) I took the payout with them yesterday so I can open another acct over at Matchy for baseball season. basically transferring. I hear they are a must have for bases along with 5dimes.

I have other book accounts as well. The only one I ever had a payment issue with was sportsbetting which took me 7 weeks to get my money out of there a year or two ago. wont be going back to them.

Diamond and Betjam have been good to me so far. no complaints on them. Diamond has a decent betpoints reward program. I haven't used them yet but will prob take them in air miles for my AA account someday when needed. I'm currently a platinum level and have enough points to get 25k air miles. I may just ride it out til I get the 300k points necessary to get to the Dimaond level where rewards are better.

im still a little bummed I don't get any rewards from 5Dimes as a player as most of my action goes to them.

[DegenFarang]

...

[blix177]

Think if you got reduce juice you can't get the bonus.

[harlee71]

well, I contacted 5Dimes and got Robbie. He says I don't qualify for any rewards even though my wagers for the last 6 months are well over 100k. I said you have got to be kidding me. he said nope, not kidding. they aren't giving me a dime in rewards. I asked to have a manager review my account and he said that was not possible........

I got almost the same response on Monday. I just saw this thread today.

[soxwin1917]

brilliant!

[Climate]

I enquired about their bonus / freeplay or any reward since I have an account with them and have been using it on and off but did not pay too much attention about getting the benefits of the reward system. They explained about the formula but said to be eligible you have to formally choose to be eligible. I request for special consideration for some rewards of my PAST actions. The customer service representative said this was beyond his authority but he would report to the manager.

In 2 days they replied and gave $1,500 freeplays!!

I have to think that your account has got to be down a lot, and/or you got a lot of highly negative expectation plays. I would think a lot of parlays, basketball teasers and the like. I've given a lot of action to books, and if I'm up, all it does is get me limited, loyalty points and all other extras discontinued, or just cut-off from the book.

Congrats though.

[linedrivr]

thankfully, I haven't been cutoff. hopefully it stays that way.

[Netprofit]

I have to think that your account has got to be down a lot, and/or you got a lot of highly negative expectation plays. I would think a lot of parlays, basketball teasers and the like. I've given a lot of action to books, and if I'm up, all it does is get me limited, loyalty points and all other extras discontinued, or just cut-off from the book.

Congrats though.

unlike what you expect, i am a net withdrawal at 5Dimes, consistantly withdrawing $2K to $6K every 2 weeks.

[Kemalettin]

Tony !!!!

[triqy]

very solid book, too many events too bet on