1. #1
    NYC's Finest
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    Cannot withdraw more from Bookmaker

    Max withdrawal is 100k per month which I have used up already.

    How do i get out more than that? I can do crypto, wire, check, etc. They keep saying 100k is max every month and this is final.

    How do big players get paid out? How is it even legal to hold my funds tied up without letting me withdraw?

  2. #2
    Limited
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    Probably part of their TCs that you have agreed with when you've opened an account with them, max WD is quite common practice.

  3. #3
    Brooklyn Dick
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    Books make the rules for their own good, NEVER for the players good. Betcris/Bookmaker is not different. They use OPM, which means they use YOUR money to operate. Rules are made to keep your cash as long as possible.
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  4. #4
    stevex
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    Who would complain about this lol?

  5. #5
    NYC's Finest
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    How do the bigger players withdraw their funds from bookmaker?

    This means my money is always stuck on here?

    I don't know any other site that has such a small limit to withdraw. If anything you hit up their support and they help you out.

    I can bet 100-200k on a game on bookmaker, that means each bet i have to wait months to withdraw? How is that possible?

  6. #6
    Fishhead
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    1. Fly to Costa Rica

    2. Transfer to another sportsbook

    3. Transfer to another customer

    4. Contact JJgold here

  7. #7
    NYC's Finest
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    I asked to transfer to another customer and didn't hear back yet, I saw it's a 3% fee and my max per transfer is $1,000.

    I'll msg JJgold, he can help?

  8. #8
    NYC's Finest
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    damn, i need 40 posts to DM.

  9. #9
    HedgeHog
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    Quote Originally Posted by NYC's Finest View Post
    damn, i need 40 posts to DM.
    Shouldn't be a problem. Just make 7 more posts patting yourself on the back for reaching the 100k max monthly payout.

  10. #10
    NYC's Finest
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    not hard when you have to deposit over 100k first

  11. #11
    Natty68
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    Swings like that are the reason they make it clear they are a sportsbook not a bank or money-laundering outfit. Their TOS guidelines are their TOS guidelines....sincerely not trying to sound like a dik but..........they didn't scam or deceive you, did they?

  12. #12
    NYC's Finest
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    there is no mention of 100k limit anywhere besides their fine print. all i have seen is 25k max withdrawal per day while using the site. so when i am depositing 100k, don't you think it's safe to assume i would also be withdrawing 100k+? i probably would've never played on here if this was the case.

    so yes it is very deceitful.

    they can withdraw for me - they just choose not to out of greed and hope I lose it.

    once again, how do big players make withdrawals from bookmaker?

  13. #13
    NYC's Finest
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    And there is actually ZERO mention about max withdrawal on their terms and conditions: https://get.bookmaker.help/hc/en-us/...rms-Conditions

    they have sent me this: https://get.bookmaker.help/hc/en-us/...hdrawal-limits

    So even though I reached my crypto limit, it is not letting me withdraw by wire or check either which have different limits stated in their "terms"

  14. #14
    goduke
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    just go on chat and ask who you would need to email to speak to a manager. Then email that address and calmly tell your situation and ask if they have anything they can do for you. If they respond back no then wait 7 days, dont log in, dont bet on the site and ask again. As long as you do that and leave money in the account and arent withdrawing all of it they will work with you. Just prove you are a disciplined player and wont go on tilt and lose it and I bet they will assist you

  15. #15
    NYC's Finest
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    thanks for the response,

    i have been emailing with 0 progress as they keep sending back the same copy-paste message over and over. they do not put me in contact with a manager or supervisor. won't stop. will see how things go.

  16. #16
    Optional
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    Quote Originally Posted by NYC's Finest View Post
    thanks for the response,

    i have been emailing with 0 progress as they keep sending back the same copy-paste message over and over. they do not put me in contact with a manager or supervisor. won't stop. will see how things go.
    Try an email asking CS to escalate your question to a manager, and dont go too far into the problem. So the point of your message is asking for a manager, not for CS to answer.
    Points Awarded:

    bookie gave Optional 2 Betpoint(s) for this post.


  17. #17
    pologq
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    i am very surprised if you have the money in your account like that they are not willing to talk it out. do what optional said. i have to imagine there is someone there who handles accounts that bet high action like you.

  18. #18
    NYC's Finest
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    Quote Originally Posted by Optional View Post
    Try an email asking CS to escalate your question to a manager, and dont go too far into the problem. So the point of your message is asking for a manager, not for CS to answer.
    done, asked for a manager. will see what happens

    literally last 3 days have been same exact back and forth - copy paste replies. they dont answer my questions at all just same exact messages. it's awful customer support.

  19. #19
    NYC's Finest
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    and another thing, i have NEVER withdrawn by wire but they REFUSE to let me withdraw by wire, even though it clearly states up to ONE wire of 20k per week.

    they DO NOT allow me to withdraw by wire for whatever reason.

    that should be illegal.

  20. #20
    NYC's Finest
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    sorry for the spam, i am adding one more post to get to 40 so I can DM jjgold.

    getting kind of desperate here - can really use the funds.

    ---

    Could not msg @jjgold. not sure if a different way to reach him?

    jgold has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.

    If you are trying to send this message to multiple recipients, remove jjgold from the recipient list and send the message again.

  21. #21
    pologq
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    Quote Originally Posted by NYC's Finest View Post
    and another thing, i have NEVER withdrawn by wire but they REFUSE to let me withdraw by wire, even though it clearly states up to ONE wire of 20k per week.

    they DO NOT allow me to withdraw by wire for whatever reason.

    that should be illegal.
    it should be illegal but you are dealing with offshore so sadly you are at the mercy

    have you gotten payments this high in the past at all?

  22. #22
    Optional
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    Quote Originally Posted by pologq View Post

    it should be illegal but you are dealing with offshore so sadly you are at the mercy

    have you gotten payments this high in the past at all?
    Regulated books will insist on what sort of withdraw method you use just as often as offshores do. People are regularly forced to withdraw to a bank account for KYC reasons for example.

    What is happening here is that the book has been charged fees to accept Skrill and Ecopayz deposits, which they wish to reverse and get those fees back where it is possible.

    Also, there is no guarantee of a chosen money transfer method being available at any book, even if you deposit that way. Nothing illegal or abnormal going on really.

  23. #23
    NYC's Finest
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    I have received the crypto withdrawals without issues. But I was only able to withdraw what i deposited originally (100k total)

    I was refused a manager and they are not processing my wire withdrawal requests. I am flexible with ANY withdrawal method and do not mind KYC. I have already done it with BM anyways.

    No other book have I ever had this type of withdrawal issue with (FD, DK, etc)

    Not sure what to do now, is there any bookmaker manager that SBR knows that I can contact to try to step in here? Seems like there has to be a way to withdraw my funds. Once again I am still leaving a big balance, just trying to get something out

  24. #24
    big joe 1212
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    Quote Originally Posted by HedgeHog View Post
    Shouldn't be a problem. Just make 7 more posts patting yourself on the back for reaching the 100k max monthly payout.

  25. #25
    Optional
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    Quote Originally Posted by NYC's Finest View Post
    I have received the crypto withdrawals without issues. But I was only able to withdraw what i deposited originally (100k total)

    I was refused a manager and they are not processing my wire withdrawal requests. I am flexible with ANY withdrawal method and do not mind KYC. I have already done it with BM anyways.

    No other book have I ever had this type of withdrawal issue with (FD, DK, etc)

    Not sure what to do now, is there any bookmaker manager that SBR knows that I can contact to try to step in here? Seems like there has to be a way to withdraw my funds. Once again I am still leaving a big balance, just trying to get something out
    If I thought we could push someone to overlook the 100k/mth withdraw limit I would have offered to try already.

    My honest opinion is that you are flogging a dead horse and will have to accept 100k is all they will pay you this month.

    When the month is up and you are ready to withdraw again I would ask then what they can do. They may allow more via wire next time.

  26. #26
    goduke
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    Quote Originally Posted by NYC's Finest View Post
    I have received the crypto withdrawals without issues. But I was only able to withdraw what i deposited originally (100k total)

    I was refused a manager and they are not processing my wire withdrawal requests. I am flexible with ANY withdrawal method and do not mind KYC. I have already done it with BM anyways.

    No other book have I ever had this type of withdrawal issue with (FD, DK, etc)

    Not sure what to do now, is there any bookmaker manager that SBR knows that I can contact to try to step in here? Seems like there has to be a way to withdraw my funds. Once again I am still leaving a big balance, just trying to get something out
    Don’t bet on their site for a week then log in and ask the same question. The answer will change

  27. #27
    NYC's Finest
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    Finally got the ability to withdraw a wire. $600 fee... what a joke.

  28. #28
    wombat
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    Quote Originally Posted by NYC's Finest View Post
    Finally got the ability to withdraw a wire. $600 fee... what a joke.
    So they allowed you to withdraw more than 100K, how much more?

  29. #29
    bleedblue
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    Quote Originally Posted by NYC's Finest View Post
    Finally got the ability to withdraw a wire. $600 fee... what a joke.
    For how much? On $100k, that’s a win. On $25k, not so much. Usually gonna lose .5-1% on currency exchange with crypto.

  30. #30
    NYC's Finest
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    20k is the absolute max wire allowed. $600 fee...

    awful customer service.

  31. #31
    infotimbo
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    it's $600 flat I think, 7.5k minimum withdrawal, 20k max.

    So yeah, wire is not really an attractive option - but why didn't you just wait a week or two and use crypto again?

  32. #32
    milwaukee mike
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    Quote Originally Posted by NYC's Finest View Post
    sorry for the spam, i am adding one more post to get to 40 so I can DM jjgold.

    getting kind of desperate here - can really use the funds.

    ---

    Could not msg @jjgold. not sure if a different way to reach him?

    jgold has chosen not to receive private messages or may not be allowed to receive private messages. Therefore you may not send your message to him/her.

    If you are trying to send this message to multiple recipients, remove jjgold from the recipient list and send the message again.
    this is the confusing part

    if you needed the funds that quickly/badly, then why were you gambling with them?

    sucks that they hit you $600 fee, and also sucks that you can't get more out, but that is the nature of offshore

  33. #33
    JAKEPEAVY21
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    Worst case scenario just wait and withdraw 100k/week.

    Stay disciplined and do not lose it while waiting to cash everything out.

  34. #34
    pologq
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    what is the total you have in the book? 7 figures?

  35. #35
    goduke
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    Quote Originally Posted by NYC's Finest View Post
    20k is the absolute max wire allowed. $600 fee...

    awful customer service.
    Again I’ve given the answer. Your impatience shows that they know you will lose it. If you don’t bet for one week you can have a conversation with the right people and get your withdrawal limits increased. It’s really not that hard. You just agree with them that you’ll keep a certain amount in for “action” and if you show you are disciplined to not play there till every penny is out than they’ll take your offer
    But if you keep betting everyday then they are making the smart move and waiting you out.
    I know from experience my method will work. Up to you whether you want to make it work

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