1. #1
    krs
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    US Heritage player traveling abroad

    I am a US based player with Heritage. Traveling to France and cannot log in. Seems especially strange because the domain is .eu

    Anyone know the reason?

    Thanks,
    Ken

  2. #2
    pimike
    SPORTS IS MONEY
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    Call them

  3. #3
    flyingillini
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    I have been having this issue. I have been living in Vietnam for the last 8 years and i was in China off and on for 3 of those years. I am an American and have been with them since the inception of Heritage. I have been using Heritage without any issue up until May of this year. Now , it is blocked and I am unable to access it. I called them and I had to give them my IP address and they unblocked it for me. However. my IP address changes every time i use the internet so it keeps being blocked. They told me the only way I can use the site is if I get a "static IP" address and then they will unblock that address. I do not know what happened after all these years , I can use all other books except Heritage, it is very odd. I have not looked into getting a static IP address. I am not in a hurry because i pretty much just use Pinnacle and Bet365 but I would like to continue to use Heritage.
    :

  4. #4
    pimike
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    Quote Originally Posted by flyingillini View Post
    I have been having this issue. I have been living in Vietnam for the last 8 years and i was in China off and on for 3 of those years. I am an American and have been with them since the inception of Heritage. I have been using Heritage without any issue up until May of this year. Now , it is blocked and I am unable to access it. I called them and I had to give them my IP address and they unblocked it for me. However. my IP address changes every time i use the internet so it keeps being blocked. They told me the only way I can use the site is if I get a "static IP" address and then they will unblock that address. I do not know what happened after all these years , I can use all other books except Heritage, it is very odd. I have not looked into getting a static IP address. I am not in a hurry because i pretty much just use Pinnacle and Bet365 but I would like to continue to use Heritage.
    :
    Good information

  5. #5
    pologq
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    Quote Originally Posted by pimike View Post
    Call them
    hope OP did this

    i am assuming they are blocking you thinking you have been hacked

  6. #6
    jedihyoju
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    Heritage is one of the best sites.

    I had same experience, and just give them the IP address of your stay and it will be all fine.

    Heritage is the best.

  7. #7
    infotimbo
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    Quote Originally Posted by pologq View Post
    i am assuming they are blocking you thinking you have been hacked
    nah, it looks like this for everyone



    they have no license for France, so the site is geo-blocked

  8. #8
    Optional
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    Quote Originally Posted by krs View Post
    I am a US based player with Heritage. Traveling to France and cannot log in. Seems especially strange because the domain is .eu

    Anyone know the reason?

    Thanks,
    Ken
    I think they have recently upgraded or changed geo-blocking there.

    France is a hot regulated country. Most books not licensed there end up deciding to block the country I think.

    But if you are just travelling and they are sure you not there as more than a short term tourist, I think that they would not mind you using a VPN for that period.

  9. #9
    flyingillini
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    I explained in detail what is going on, it is an easy fix but I can't get a static IP address in Vietnam so as of now I am unable to use Heritage.

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