Originally Posted by
green88
I would advise everyone to avoid Pinnacle. I've been going back/forth with their support but to no avail. I pointed out that I lost over $200k with them last few years and surely they don't expect me to withdraw all that back using same deposit method (webmoney) when I have not played for 6 months and re-started only yesterday with a USDT deposit. Unfortunately, due to popularity of crypto, these old payment methods like webmoney are un-useable now as all cash-out points in my area stopped working with them. Pinnacle is now claiming they will let me withdraw on USDT after withdrawing from webmoney for last 2 deposits (which is nowhere stated on their site that last 2 deposits). Now I'm trying to get all my funds out so I can play somewhere else. They declined that also. Basically, they're using random new rules to prevent cash-out. Did anyone else experience these issues at Pinnacle? Can anyone help resolve this dispute?