I've been using this betting agent for quite a while, but recently I've been getting worried about using this agent, they have become extremely unreliable - here are some examples from my own recent experience with them:
- They tell you the relevant person in charge of your deposit is on a break so they will process it several hours later (after you've sent the crypto to them).
- On so many occasions, if you wish to deposit or withdraw with them they will claim they have technical issues with their bank/blockchain, it happened simply so many times, I haven't had one single experience recently where things went smoothly with these guys - always, always having problems.
- They require you to receive a SMS to approve a withdrawal - last time I did it I've never received it - eventually they sent me the code via WhatsApp but I had to wait quite a while to get it done - and even then the withdrawal wasn't processed immediately but they told me they would inform me via email once it's done (it was done eventually but nothing felt like things are going smooth with them).
On the plus side, they barely charge you any commissions (i.e. in comparison to Bet-IBC they are far better) however I am not sure what is so wrong with their operations recently, so I'm creating this thread in order to share my experience and raise awareness.