Originally Posted by
thirteens013
Ok here's the story. I completed the rollover which they conveniently show on screen. I had half of it in the cash bucket, the other half in the bonus bucket. Once it got to 100%, I requested a payout. It gets declined and the reason being "any bonus over $999 has a maximum rollover of $100 per wager". He then gave me a link to the terms and conditions. Moron/scumbag that he is, doesn't realize the link brings me to the rule which states bonuses OVER $1,000 are subject to this made up, fake rule. I took a screenshot and sent it back. Accused him of editing the wording in his rejection email from the actual rule. After fighting with the guy for a day, he tells me this matter is closed, I'm no longer responding, goodbye. So I start emailing everyone at betdsi that I had an email address for. By now, they've actually gone and changed the rule to $999!!! He originally lied to me in the email, not the rule on their site. Regardless, I kept at it and kept sending screenshot evidence of the lie I caught them in and they said, apologies, please re-request your payout. They paid $5k per day, for 6 days.
Problem is, there's another $30k there on my wife's account. I'm trying to matchbet and lose it from them as opposed to requesting a payout. Another scam they run is limiting the amount of winnings you can have as a bonus to $10k. They jacked $9k from me last fall citing that rule. I lost that battle because shady as it is, it is in the rules and I missed it. Guess it's on me.
Is there no other watchdog like SBR used to be for offshore? There's nothing we can do? This s*it is criminal.