1. #1
    derbyfive
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    I need Help with Sportsbook

    I won the Last Man Standing at Americas Bookie yesterday (split $5000 3 ways) so they say I am not getting paid because I've been inactive for 30 days. I have open bets so does that count as not being active.

    Thanks

  2. #2
    stil370
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    F'n sportsbook-they find any reason not to pay you. Pisses me off. Its happened tp me also

  3. #3
    DontTailMe
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    Quote Originally Posted by derbyfive View Post
    I won the Last Man Standing at Americas Bookie yesterday (split $5000 3 ways) so they say I am not getting paid because I've been inactive for 30 days. I have open bets so does that count as not being active.

    Thanks
    When did you place the bets? If you placed them more than 30 days ago, I can see why they wouldn't consider that being active. What if last January I bet on the Republicans to win the 2024 presidential election? Does that make me active for any free contest the hold over the ensuing 4 years?

    Do the terms and conditions of their contest state that you must be active within the past 30 days, or is that stated somewhere in their site rules? Or did that seemingly add that condition after the fact?

  4. #4
    derbyfive
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    nee

    but with the open bets it shows a balance at the beginning of every week. Also the rules posted on the do not show inactivity as a rule.


    1. To advance, players must win (or push) for every required pick each week. Eliminations are processed at the end of each pool week.
    2. A push does not count as a win or a loss on your record.
    3. A Pick for a particular game is due at least 1 hour before the game's official scheduled start time. For NFL all picks are due by Sunday at noon, even for games later in the day or on Monday.
    4. You can change your selection as many times you like within the selection window.
    5. You may only pick each team once. If you run out of legal picks later in the competition, you are eliminated at the END of that week.
    6. If a game is cancelled, or if it is postponed beyond the current week, you receive a push for that pick (and the team you selected is marked as used).
    7. Players that forget to make a pick may be assigned a random team, or may be eliminated. Look at the rules for the specific pool for details. Auto-assignments for missed picks take place after the submission deadline before the last game of the week involving a legal pick.
    8. If all remaining player are eliminated on the same week (or all make it to the end of the regular season), the pool ends and player ranks are calculated first based on the total weeks survived, and second (if required to break a tie) on the final win/loss records. Keep in mind that a push was not counted as a win.
    9. The number of winning places (the bubble) varies per pool. If players tie for a place, they also share the number of places equal to the number of players that tied. In other words if two players tie for 1st, they will share the prize for 1st and 2nd place, and the next closest competitor(s) will be in 3rd place.
    10. If players are required to make multiple picks each week, then the exact number of correct picks (calculated at the end of the week) is used to determine exact rank. This means two players eliminated in the same week may not have the same ranking.

  5. #5
    Optional
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    Quote Originally Posted by derbyfive View Post
    I won the Last Man Standing at Americas Bookie yesterday (split $5000 3 ways) so they say I am not getting paid because I've been inactive for 30 days. I have open bets so does that count as not being active.

    Thanks
    Oh boy, that is disappointing after thinking you had won.


    Biggest problem you will have arguing about this is that the book gains no advantage by penalizing you. Still has to pay out the 5k, and gets the negativity of making you unhappy and maybe posting about it in public.

    So, without knowing the full rules/situation, I'd be pretty confident they would not do it unless they truly believe it is called for.

  6. #6
    DontTailMe
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    Quote Originally Posted by Optional View Post
    Oh boy, that is disappointing after thinking you had won.


    Biggest problem you will have arguing about this is that the book gains no advantage by penalizing you. Still has to pay out the 5k, and gets the negativity of making you unhappy and maybe posting about it in public.

    So, without knowing the full rules/situation, I'd be pretty confident they would not do it unless they truly believe it is called for.
    This isn't 100% clear. If the sportsbook doesn't advertise the winners anywhere, then no one really knows. I'm not saying it's what happened here, but it's possible. And before you call me crazy for saying this, Jazz group does something like this with their contest winners, where they claw money back due to inactivity but don't dole it out to other players. Both Jazz and America's Bookie are smaller books.


    Quote Originally Posted by derbyfive View Post
    but with the open bets it shows a balance at the beginning of every week. Also the rules posted on the do not show inactivity as a rule.
    But that's not how books typically define "activity". They want action because that's how they make money. Again, in my example above, I'm not giving them action for 4 whole years but I have a wager pending in my account for the entire duration. You really think that qualifies as "activity"?

    With that being said, if the activity requirement is not in the T&Cs nor the site rules, then you should have a case. Problem is they probably already paid out the other players, and getting them to right this wrong will be very difficult. Good luck.
    Last edited by DontTailMe; 01-10-22 at 12:53 PM.

  7. #7
    thebookie
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    Winners are always posted online, and in their player's account for total transparency.


    contest page


    Client in question has NO open wagers, only three FREE 33 club contest entries, last transaction was more than 60 days ago.

    We are always more than willing to work with players on resolutions when issues arise, regarding wagers, limits, bonus and contests.

    Client in question has NOT reached out to us to even discuss options, opting to to go the public forum route

    Will happily invite SBR / Optional to mediate a solution

  8. #8
    Optional
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    Quote Originally Posted by thebookie View Post
    Winners are always posted online, and in their player's account for total transparency.


    contest page


    Client in question has NO open wagers, only three FREE 33 club contest entries, last transaction was more than 60 days ago.

    We are always more than willing to work with players on resolutions when issues arise, regarding wagers, limits, bonus and contests.

    Client in question has NOT reached out to us to even discuss options, opting to to go the public forum route

    Will happily invite SBR / Optional to mediate a solution
    SBR does not want me to do anything officially on their behalf to mediate issues with non mainstream licensed books anymore.

    But if I was, I think just pointing him to the rule about non-activity voiding his entry would completely end the argument.

  9. #9
    DontTailMe
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    Quote Originally Posted by derbyfive View Post
    I won the Last Man Standing at Americas Bookie yesterday (split $5000 3 ways) so they say I am not getting paid because I've been inactive for 30 days. I have open bets so does that count as not being active.

    Thanks
    How does OP know the reason they are not getting paid if "Client in question has NOT reached out to us to even discuss options"? I imagine they reached out and were told tough luck, right?

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