1. #1
    lonnie55
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    Spidervegas.com confiscated funds including deposit

    Spidervegas.com is a straight scam. Don't even deposit a penny there.

    The following text is just a copy paste of my complaint submitted to AskGamblers, which was unfortunately rejected.


    "Hello,

    Spidervegas.com closed my account for no reason and confiscated my whole balance including the deposit!

    I have registered with Spidervegas on June 26, 2021. I made an initial deposit of 0.015 BTC, did not take any kind of bonus and placed a couple of sports bets which I lost. Two days later I made another deposit of 0.02 BTC. Once again, I did not take any kind of bonus, free bet, promotion or anything like that. I played with my own money.

    So I played a couple of weeks and managed to reach a balance of 2,481.10 EUR (meanwhile my balance was 3,946.90 EUR before I had a losing streak).

    On August 25, I made my first withdrawal request via BTC in the amount of 400 EUR. I asked the live chat when they would process the withdrawal and they told me that I had to make a deposit via Bitcoin first as they would only find a deposit via card in their system. That was obviously not true. I asked them to check again and a day later they told me that I can now make a withdrawal via Bitcoin. I guess it was just a misunderstanding.

    Anyway, another day later I was asked for documents by the KYC department (ID, selfie with ID and the website of spidervegas in the background, utility bill and screenshots from by Bitcoin wallet). I submitted the documents and had to wait a full week before they replied. They apologized for the delay, told me that my "email was received as spam by default" but that the "account verification is now completed". Since they cancelled my withdrawal request in the meantime, I had to request the withdrawal again.

    A day later, they came up with this: "Please note that your withdrawal is still pending, as we will still need a notarized source of funds from your side. Additionally, we will need a screenshot from your crypto profile showing your personal details." A notarized source of funds? A screenshot from an anonymous Bitcoin wallet which shows my personal details? That was the point where I became seriously wary.
    I explained to them that there are no personal details in my Bitcoin wallet but they refused to accept. They replied "we know that when you register you need to give your personal details, so you can ask the app you use for your cryptos to tell you where you can find that information." That's simply not true. When you register at Blockchain.com, you do not have to give your personal details. I tried really hard to explain them that there are no personal details but that I could provide them with screenshot of my account at the exchange where I bought the Bitcoin which I eventually submitted. Then they asked me for another bank statement from June 1 to July 31, which I also submitted.

    After a few more emails back and forth (mainly about the "notarized source of funds") they eventually sent me this email on Sep 2:

    "Dear ,

    Thank you for providing the requested documentation.Your account has been verified, however upon reviewing your betting activity, the risk department decided to cancel your withdrawal request and deduct your balance due to breach of our Term 6.6 and 6.7.

    " If, in the Company's sole determination, the Player is found to have cheated or attempted to defraud the Company, in any way including but not limited to game manipulation, using strategies (e.g Martingale, Anti-Martingale system) aimed at unfaithful winnings or payment fraud, or if he / she makes untrue and / or malicious comments with regard to the Company's operation in any media or forum, or if the Company suspects the Player of fraudulent payment, including use of stolen ************ or any other fraudulent activity (including but not limited to any ********** or other reversal of a payment) or prohibited transactions (including but not limited to money laundering), the Company reserves the right to publish the Player’s actions together with his / her identity and e-mail address, as well as to circulate this information to banks, credit card companies, and appropriate agencies. Furthermore, the Company may close any accounts and forfeit any account balances that the Player has with the Company

    The casino makes random checks of the gambling behavior of players and performs complete control during a withdrawal request.

    Your account has been suspended due to this decision.

    Regards,
    SpiderVegas verification team"

    I was shocked. I asked them for a reason but they have not replied since. I asked them how they justify to take my whole balance INCLUDING MY DEPOSIT (!) but they have not replied. The live chat just told me to send another email. I have sent 6 follow ups since, but still no sign of reaction.

    I hope AskGamblers can sort this and help me to receive my funds.

    Thanks."

  2. #2
    lonnie55
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  3. #3
    lonnie55
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    Hey guys, has anybody experience with Spidervegas? It's a top rated book at AskGamblers and it has ZERO COMPLAINTS, so I guess we should just give it a try, shouldn't we?



  4. #4
    Optional
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    the Company reserves the right to publish the Player’s actions together with his / her identity and e-mail address, as well as to circulate this information to banks, credit card companies, and appropriate agencies. Furthermore, the Company may close any accounts and forfeit any account balances that the Player has with the Company

    Woah cowboy!!

  5. #5
    big joe 1212
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    Jesus

    Ive never heard of this clown book.

  6. #6
    DontTailMe
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    Quote Originally Posted by Optional View Post
    Woah cowboy!!
    If, in the Company's sole determination, the Player is found to have cheated or attempted to defraud the Company, in any way including but not limited to game manipulation, using strategies (e.g Martingale, Anti-Martingale system)
    LOLOLOL

    This place is clown show. MyBookie would be jealous.
    Points Awarded:

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  7. #7
    DontTailMe
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    Quote Originally Posted by lonnie55 View Post
    They replied "we know that when you register you need to give your personal details, so you can ask the app you use for your cryptos to tell you where you can find that information." That's simply not true. When you register at Blockchain.com, you do not have to give your personal details.
    Yeah, the whole point of having a custodial wallet is that you don't owe shit to anyone. There are a ton of mechanisms players can use to transact in bitcoin without sharing any information at all. Why does it even matter to them. Once they verify your identity, if you want to give them the wrong payment destination info, that's your problem, not theirs.

    Sounds like a great scam. Accept your deposit and then make you prove the impossible to get it back.

  8. #8
    BigdaddyQH
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    How do you guys find these books? No wonder gamblers are amongst the dumbest people around. Do you beg to be taken?

  9. #9
    big joe 1212
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    ASKGAMBLERS seems like a worthless business too

  10. #10
    Stallion
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    ...
    Last edited by Optional; 09-09-21 at 01:43 AM. Reason: POI

  11. #11
    jjgold
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    These aren’t real books but scams

  12. #12
    mtneer1212
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    Where the fuuuccck do you guys find these shit books? C'mon, use your head. They could offer a 10000% bonus, it doesn't matter if they have no intention of paying you.

  13. #13
    Alfie White
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    Ionnie lore continues, top 10 bookmaker betrayals.

    Ionnie, I am very sad that this keep happening to you, but you really are looking for the devil all the time :S

  14. #14
    Optional
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    Quote Originally Posted by mtneer1212 View Post
    Where the fuuuccck do you guys find these shit books? C'mon, use your head. They could offer a 10000% bonus, it doesn't matter if they have no intention of paying you.
    Maybe use your own head first next time.

    Lonnie probably uses more books than any other gambler here.

    And he shares good info like this on them, unlike most selfish pro gamblers.

    He is one of the most useful posters in S&I

    No need to try and shame him into stop sharing this good information, especially when you are clearly too dumb to understand what he does or how much hard work it takes to do it.


    Give yourself a slap across the head for your "superior" bonus comment too btw. Lonnie said in his post he did not take one, and he never does AFAIK.


    You, Stallion and BigdaddyQH should spend more time together in the idiot box, talking uselesss shit at each other and not wasting forum space with your ignorant quips.
    Points Awarded:

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  15. #15
    Vyasports
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    Quote Originally Posted by BigdaddyQH View Post
    How do you guys find these books? No wonder gamblers are amongst the dumbest people around. Do you beg to be taken?
    he is registered to a lot of books you can imagine, he has his own strategy to bet on soccer matches. I respect what lonnie has contributed so far in this forum. kudos
    Points Awarded:

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  16. #16
    lonnie55
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    Thanks for your support, Opti, I appreciate it.

    I understand that playing at no name books might be confusing for US bettors but I've already commented on this several times:

    Quote Originally Posted by lonnie55 View Post
    @dan Some of us are betting on lower level leagues and if you do that you get limited sooner or later. Then you have to move on to the next available book. And there is a point where you don't have any books left beside these shitbooks. But only because it's a shitbook does not necessarily have to mean they won't pay. So you have to use them and hope the best. 8 out of 10 shitbooks pay, 2 don't. That's the risk. Players have to deal with that but they still have the right to open threads where they warn other players, don't you agree?
    Quote Originally Posted by lonnie55 View Post
    For my part, the reason is low level soccer matches. The A+ books barely offer those competitions.

    1bet, 18bet, Babibet and other brands of this company have a USP: They unite the benefits of a soft book (wide variety of sports, early odds etc) with the benefits of a sharp/Asian book (no restrictions for long-term winners).

    18bet paid me fine for years. I would not have been able to generate the profits I made at 18bet elsewhere. So there isn't really an alternative to those books.
    Quote Originally Posted by lonnie55 View Post
    Minor leagues. I refuse any bonus that is offered to me.
    Quote Originally Posted by lonnie55 View Post
    early market
    minor leagues
    Quote Originally Posted by lonnie55 View Post
    not even that, just looking for value on small markets. no arbing, no best odds only or whatsoever, never take a bonus, just looking for value spots based on information research

    I've published my betting history a couple of times (Futebol Facil, Dotabet) and everyone can draw his conclusions from that
    For those who are interested, here is my betting history: https://www.dropbox.com/sh/b4avfgab6...wf2OikaUa?dl=0
    (in case you are wondering why there are different balances, the screenshots have been taken on two different dates)

  17. #17
    jjgold
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    lonnie so what is a decent book that offers the smallest soccer leagues?

  18. #18
    lonnie55
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    Quote Originally Posted by jjgold View Post
    lonnie so what is a decent book that offers the smallest soccer leagues?
    b365 is most definitely the most reliable book for smaller soccer leagues in the world, from an EU perspective.

    But, as we all know, they are also one of the fastest book in the world when it comes to limiting players.

    So the two options are: Use multiple accounts what I don't do or look for other books and hope you'll get paid.

  19. #19
    lonnie55
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    After having rejected my complaints twice, AskGamblers also rejected my review and advised me to file a complaint instead





    / After complaining a bit, they decided to publish the review. Weird
    Last edited by lonnie55; 09-11-21 at 12:55 PM.

  20. #20
    agon
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    Quote Originally Posted by lonnie55 View Post
    Hey guys, has anybody experience with Spidervegas? It's a top rated book at AskGamblers and it has ZERO COMPLAINTS, so I guess we should just give it a try, shouldn't we?


    Spider vegas is a new bookie that’s why it has no complaints.regarding askgamblers they hardly publish any negative reviews on their website,they take 25-40% of your loses if you register from their link so it makes sense that they do not want any bad publicity for their products.
    If you dig deeper Spider vegas uses Delasport software,the same one that 18bet,1bet,babibet,sportempire,zodiacbet ,betobet etc use.They have profiled you and screwed you before.Its strange that this time they didn’t place some fake bets in your account but just choose another way not to pay you.
    Last edited by agon; 09-12-21 at 08:54 PM.

  21. #21
    lonnie55
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    Quote Originally Posted by agon View Post
    Spider vegas is a new bookie that’s why it has no complaints.
    It was meant ironically. I was suggesting it has zero complaints because AskGamblers would reject any complaint.

    Quote Originally Posted by agon View Post
    If you dig deeper Spider vegas uses Delasport software,the same one that 18bet,1bet,babibet,sportempire,zodiacbet ,betobet etc use.They have profiled you and screwed you before.Its strange that this time they didn’t place some fake bets in your account but just choose another way not to pay you
    Spidervegas does not use Delasport but Betby Software. I never had any serious issues with a Delasport book, by the way.

  22. #22
    lonnie55
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    Now these crooks are publishing fake reviews on AskGamblers. Ridiculous.

    They published exactly 4 reviews because that is enough to cover up the negative reviews. If you land on their sub-page you will only see positive reviews. If you want to see all reviews, you have to click on "Load More Player Reviews"

    Of course, each of these users has published only one review on AskGamblers.

    Those 4 reviews have been published on 4 consecutive days: Sep 21, Sep 22, Sep 23, Sep 24.

    The negative parts of those reviews all start with "Not [much]..."

    Yeah, sure. It's completely natural and expectable that 4 users come in on 4 consecutive days to shoot in a positive review for a low-frequented casino which only had 3 reviews in total up to this point.

    AskGamblers rejected so many complaints of mine. They closed a case which was not solved. They closed a case without giving me the chance to reply. But what they have no problem with are obvious fake reviews.

    Sad...








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  23. #23
    Optional
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    Sad to see.

  24. #24
    DontTailMe
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    Quote Originally Posted by lonnie55 View Post
    Now these crooks are publishing fake reviews on AskGamblers. Ridiculous.

    They published exactly 4 reviews because that is enough to cover up the negative reviews. If you land on their sub-page you will only see positive reviews. If you want to see all reviews, you have to click on "Load More Player Reviews"

    Of course, each of these users has published only one review on AskGamblers.

    Those 4 reviews have been published on 4 consecutive days: Sep 21, Sep 22, Sep 23, Sep 24.

    The negative parts of those reviews all start with "Not [much]..."

    Yeah, sure. It's completely natural and expectable that 4 users come in on 4 consecutive days to shoot in a positive review for a low-frequented casino which only had 3 reviews in total up to this point.

    AskGamblers rejected so many complaints of mine. They closed a case which was not solved. They closed a case without giving me the chance to reply. But what they have no problem with are obvious fake reviews.

    Sad...








    The negatives in each review all say the same thing. Whoever is writing these reviews is a moron.
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  25. #25
    jjgold
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  26. #26
    lonnie55
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    Two days ago a player published a negative review.

    Today Spidervegas created FOUR MORE FAKE REVIEWS to hide the negative review!

    This is INSANE!

    AskGamblers still not intervening, of course...







  27. #27
    agon
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    https://www.google.ca/amp/s/www.book...115/delasport/
    Its a delasport sportsbook.
    The 4 last website that they pull are mrslotty,select.bet spidervegas.zodiacbet
    None of them seems to pay at alllllllll.😅
    Check trustpilot for more details for each of them,plenty of horror stories.

  28. #28
    lonnie55
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    Quote Originally Posted by agon View Post
    No, it's not. Bookmakers.bet made a mistake and will correct it soon.

  29. #29
    agon
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    What it matter the most its not the software but if it pays or not.It seems like its not.So what money they made from stiffing you they will lose it in long term.Thats for sure.

  30. #30
    lonnie55
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    Now they've added this element to their homepage:

    They can't even write the URL "askgamblers.com" correctly, they typed in "askgamberls.com"

    Also, they have to add some more fake reviews to cover my review, someone gotta tell them



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