A verified customer for 10 years, yet upon a very rare withdrawal, they request verification documents- which I have sent more than enough to prove my identity- a photo of myself and my passport; a photo of myself and my bank statement; a photo of myself and my username; a scanned and sent bank statement showing my deposits; a photo of myself and a utility bill. The automated customer service is shambles, moreover the live chat is pointless, there is no phone line thus it seems William hill like to hide behind the veil of COVID. Seven weeks on and they have stopped answering any emails and blocked my account. Ten loyal years. A disgrace. #williamhill #theoddsarestacked.