MOD EDIT: Can everyone affected please send in your account ID and how much money was lost using this form?
https://www.sportsbookreview.com/sportsbook-complaint/
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requested btc payout on 4/19
payout was authorized on 4/22, but never received
in the past, i would receive btc in my wallet a few hours after getting notification that the payout was authorized. i did not receive anything after 24 hours so, on 4/23 i spoke to rep who tells me i need to wait 1 business day to receive funds. he explains that "1 business day" is not "24 hours" and i need to wait 1 business day.
on 4/24 i still have not received funds so i speak with another rep, who tells me that the payout has not been sent because of website "system updates" which are delaying payouts. he tells me i should receive the payout this week, but the department in charge does not have a specific timeframe.
getting a little nervous with the state of affairs at mybookie, so i'm wondering if anyone has received a payout from them recently? anyone else request a payout and getting similar excuses?