1. 04-23-21 05:30 PM #1
    MT Casings
    MT Casings's Avatar Become A Pro!
    Join Date: 12-18-16
    Posts: 172
    Betpoints: 589

    Has Bovada outsourced their Service to India ?

    Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
    They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
    long holds and pauses as if they need to find the answers. They really seem like robots trained to
    say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.
    Reply With Quote Reply With Quote
  2. 04-23-21 08:31 PM #2
    garyking
    garyking's Avatar Become A Pro!
    Join Date: 01-18-07
    Posts: 641
    Betpoints: 7072

    If they are in India half of them probably have covid.
    Reply With Quote Reply With Quote
  3. 04-23-21 08:40 PM #3
    Mugsy777
    Update your status
    Mugsy777's Avatar Become A Pro!
    Join Date: 08-26-20
    Posts: 418
    Betpoints: 6488

    people in India are dropping like bowling pins from covid
    Reply With Quote Reply With Quote
  4. 04-23-21 10:09 PM #4
    dmm
    dmm's Avatar Become A Pro!
    Join Date: 04-03-20
    Posts: 1,164
    Betpoints: 4116

    Quote Originally Posted by MT Casings View Post
    Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
    They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
    long holds and pauses as if they need to find the answers. They really seem like robots trained to
    say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.
    I've had no issues, but I exclusively bet cricket.
    Reply With Quote Reply With Quote
  5. 04-24-21 10:00 AM #5
    Judge Crater
    Judge Crater's Avatar SBR PRO
    Join Date: 10-05-20
    Posts: 2,024
    Betpoints: 509

    "This is Kevin, how may I help you"
    Reply With Quote Reply With Quote
  6. 04-25-21 03:02 PM #6
    Ant23
    Ant23's Avatar Become A Pro!
    Join Date: 02-14-19
    Posts: 492
    Betpoints: 11651

    Quote Originally Posted by MT Casings View Post
    Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
    They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
    long holds and pauses as if they need to find the answers. They really seem like robots trained to

    say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.
    Just had over 5+ minute time span from the initial contact apologizing for the long hold!!! Verified acct and was thanked for doing so and then #CRICKETS for over 5+ minutes. When I called and spoke to a HUMAN BEING I got the excuse that the LIVE CHAT agent reported the screen "freezing" but the long wait times are a complete joke so try calling if you have that access.
    Reply With Quote Reply With Quote
  7. 04-25-21 06:49 PM #7
    Pacific Square
    Pacific Square's Avatar SBR PRO
    Join Date: 12-08-12
    Posts: 294
    Betpoints: 4138

    All east Indians are named John Smith...
    Reply With Quote Reply With Quote
Top
« Previous Thread | Sportsbooks & The Industry | Next Thread »