1. #1
    MT Casings
    MT Casings's Avatar Become A Pro!
    Join Date: 12-18-16
    Posts: 10

    Has Bovada outsourced their Service to India ?

    Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
    They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
    long holds and pauses as if they need to find the answers. They really seem like robots trained to
    say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.

  2. #2
    garyking
    garyking's Avatar Become A Pro!
    Join Date: 01-18-07
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    If they are in India half of them probably have covid.

  3. #3
    Mugsy777
    Mugsy777's Avatar Become A Pro!
    Join Date: 08-26-20
    Posts: 107
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    people in India are dropping like bowling pins from covid

  4. #4
    dmm
    Doing pretty fair for a square.
    dmm's Avatar SBR PRO
    Join Date: 04-03-20
    Posts: 886
    Betpoints: 657

    Quote Originally Posted by MT Casings View Post
    Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
    They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
    long holds and pauses as if they need to find the answers. They really seem like robots trained to
    say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.
    I've had no issues, but I exclusively bet cricket.

  5. #5
    Judge Crater
    Judge Crater's Avatar Become A Pro!
    Join Date: 10-05-20
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    "This is Kevin, how may I help you"

  6. #6
    Ant23
    Ant23's Avatar Become A Pro!
    Join Date: 02-14-19
    Posts: 439
    Betpoints: 10990

    Quote Originally Posted by MT Casings View Post
    Every time I log into live chat with Bovada, I get a response from either Sunjip or Bhaskar.
    They seem to know nothing about the offerings and inner workings at Bovada. There are a lot of
    long holds and pauses as if they need to find the answers. They really seem like robots trained to

    say no. Anyone else seeing this ? Their service used to be pretty strong. Not so much now.
    Just had over 5+ minute time span from the initial contact apologizing for the long hold!!! Verified acct and was thanked for doing so and then #CRICKETS for over 5+ minutes. When I called and spoke to a HUMAN BEING I got the excuse that the LIVE CHAT agent reported the screen "freezing" but the long wait times are a complete joke so try calling if you have that access.

  7. #7
    Pacific Square
    Pacific Square's Avatar SBR PRO
    Join Date: 12-08-12
    Posts: 93
    Betpoints: 108

    All east Indians are named John Smith...

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